Alexandra Jordan
Idaho Falls,ID
Summary
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
6
6
years of professional experience
Work History
Receptionist/Certified Medical Assistant
Family First Medical Center
10.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Administrative Assistant
Reed Ward Family Practice
02.2022 - 04.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Receptionist Administrator
Idaho Falls Community Hospital
10.2018 - 09.2021
- Coordinated office activities by managing schedules and organizing meetings.
- Delivered important information to relevant parties for keeping everyone informed and updated.
- Facilitated clear communication by acting as a central point of contact for clients and staff.
- Utilized office software to create documents and manage spreadsheets for improved workflow.
- Prioritized tasks to ensure timely completion of daily responsibilities.
Education
Associate of Science - Nursing
College of Eastern Idaho
Idaho Falls06-2022
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer and client relations
- Bookkeeping
- Basic accounting
Languages
Spanish
Professional Working
Timeline
Receptionist/Certified Medical Assistant
Family First Medical Center
10.2023 - Current
Administrative Assistant
Reed Ward Family Practice
02.2022 - 04.2023
Receptionist Administrator
Idaho Falls Community Hospital
10.2018 - 09.2021
Associate of Science - Nursing
College of Eastern Idaho
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