Alexandra Jordan

Blue Island,IL

Summary

Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Overview

years of professional experience

years of post-secondary education

Work History

Waitress /Restaurant Hostess

Huck Finn Restaurant

Oak Lawn, Illinois

05.2021 - Current

Provided attentive service to guests throughout dining experience.
Took and processed customer orders accurately and efficiently.
Collaborated with kitchen staff to ensure timely food delivery.
Assisted in training new waitstaff on restaurant procedures.
Handled customer inquiries and resolved issues promptly.
Recommended menu items based on guest preferences and dietary needs.
Managed cash register and processed payments efficiently.
Developed positive relationships with regular customers through friendly conversation.
Took orders for food and drinks and delivered them to guests.
Greeted customers, answered questions, and recommended specials to increase profits.
Maintained a clean work station by restocking supplies, wiping down counters.
Checked back with customers throughout meal service to ensure satisfaction.
Answered questions about menu items, ingredients, and pricing.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Adhered to all health codes set forth by local authorities regarding food preparation and storage.

Carry Out

Longhorn Steakhouse

Oak Lawn, IL

08.2020 - 04.2021

Completed day-to-day duties accurately and efficiently.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with customer requests and answered questions to improve satisfaction.
Recognized by management for providing exceptional customer service.
Ensured compliance with safety standards when handling food products.
Identified needs of customers promptly and efficiently.

Hostess

Texas Corral Restaurants

Oak Lawn, IL

10.2019 - 03.2020

Greeted guests warmly and ensured a friendly dining experience.
Managed reservations and coordinated seating arrangements efficiently.
Assisted waitstaff by communicating guest needs and preferences promptly.
Trained new host staff on procedures and customer service expectations.
Maintained cleanliness and organization of the host stand area consistently.
Monitored dining room flow to optimize seating during peak hours effectively.
Managed the waiting list, ensuring that all parties were seated in a timely manner.
Created an enjoyable atmosphere by engaging in friendly conversation with guests.
Stayed attentive to server availability and table turnover to quickly seat guests.
Performed light cleaning duties, such as wiping down tables or sweeping floors.

Education

Associate in Fine Arts - Fine Arts

Moraine Valley Community College

Palos Hills, IL

08.2022 - 05.2025

Skills

Order processing
Menu knowledge
Cash handling
Food safety compliance
Time management
Problem solving

Effective communication
Conflict resolution
Attention to detail
Food handling safety
Handling complaints
Guest relations

Timeline