Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Alexandra Kister

Waldorf,MD

Summary

Dedicated professional with proven customer service skills and a strong ability to multitask and manage time effectively. Consistently delivers positive experiences for customers while meeting organizational needs through organized practices. Thrives in fast-paced environments, adapting quickly to changes and maintaining high-quality work under pressure. Strong communicator with a proactive approach, eager to support team objectives and contribute to overall success.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Solutions Lead

Petco
Waldorf, MD
02.2025 - 05.2025
  • Supported retail associates to enhance performance and guest experiences.
  • Executed inventory management tasks, including receiving shipments and maintaining stock levels.
  • Cultivated positive customer relationships through exceptional service delivery.
  • Conducted regular price checks at competitor stores to ensure market competitiveness.
  • Delegated tasks to staff members to uphold cleanliness standards throughout the store.
  • Maintained composure in stressful situations, effectively diffusing tension.

Pet Care Specialist

PetSmart
Commack, NY
08.2024 - 02.2025
  • Conducted daily health checks to ensure animals remained healthy and free from illness.
  • Managed inventory levels of supplies, ensuring adequate stock of food, bedding, toys, and treats.
  • Administered veterinarian-prescribed medication to maintain animal health.
  • Provided pet owners with detailed care instructions tailored to specific needs.
  • Offered nutritional advice based on breed, size, and age of pets.
  • Greeted customers warmly and responded promptly to inquiries regarding available products and services.
  • Maintained cleanliness and sanitation of facility areas to promote optimal animal health.

Nursing Assistant

Ideal school of allied healthcare
Hauppauge, NY
06.2024 - 09.2024
  • Assisted nurses and physicians with patient care, including vital signs, bathing, and dressing.
  • Monitored patients' conditions for changes and reported findings to appropriate personnel.
  • Ensured proper functioning of all equipment before use.
  • Facilitated activities of daily living for patients, including grooming, toileting, and ambulation.
  • Maintained safety during transfers and transports by utilizing proper techniques and equipment.
  • Responded to signal lights and requests to fulfill patient service needs.
  • Promoted dignity of patients and families through respectful interactions.
  • Documented vitals and medical information to inform nursing staff and physicians of changes.

Seasonal Sales Associate

Columbia Sportswear
Deer Park, NY
11.2023 - 01.2024
  • Maintained up-to-date knowledge of store merchandise and policies to enhance customer experience.
  • Provided accurate information regarding products, prices, and services to assist customers.
  • Processed transactions efficiently using a point-of-sale system to minimize wait times.
  • Managed returns, exchanges, and refunds in strict adherence to company policies.
  • Restocked shelves regularly to ensure optimal inventory levels and product availability.

Student Worker

Brentwood Union Free School District
Brentwood, NY
10.2022 - 06.2023
  • Assisted with filing documents and maintaining records.
  • Maintained an organized filing system of paper documents.
  • Inputted data into spreadsheets for tracking purposes.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Developed organizational filing systems for confidential customer records and reports.

Education

Associate of Science - Veterinary Science

Penn Foster Career School
Scranton, PA
01-2026

Nursing Assistant - CNA

Ideal School of Allied Healthcare
Hauppauge, NY
07-2024

High School Diploma -

Brentwood High School
Brentwood, NY
06-2024

Skills

  • Patient care and health monitoring
  • Medication administration
  • Veterinary assistance
  • Customer service and support
  • Inventory management
  • First aid and CPR certification
  • Basic life support (BLS) certification
  • Effective communication skills
  • Organizational skills
  • Time management
  • Leadership abilities
  • Flexibility and adaptability

Accomplishments

  • National honor society historian
  • 2024 senior leadership award

Certification

  • Nursing assistant, September 2024
  • Basic life support certification, July 2024

Timeline

Solutions Lead

Petco
02.2025 - 05.2025

Pet Care Specialist

PetSmart
08.2024 - 02.2025

Nursing Assistant

Ideal school of allied healthcare
06.2024 - 09.2024

Seasonal Sales Associate

Columbia Sportswear
11.2023 - 01.2024

Student Worker

Brentwood Union Free School District
10.2022 - 06.2023

Associate of Science - Veterinary Science

Penn Foster Career School

Nursing Assistant - CNA

Ideal School of Allied Healthcare

High School Diploma -

Brentwood High School

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