Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Alexandra Koenig
Open To Work
Verified
This profile is verified using an email address.

Alexandra Koenig

Fort Worth

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Customer Service ManagerStocking AssociateCashierInventory Specialist

Work Type

Full TimePart TimeContract Work

Location Preference

RemoteOn-Site
Location: Fort Worth, TX
Open to relocation: Yes

Important To Me

Career advancementCompany Culture

Summary

I am dedicated to customer service and satisfaction, as well as providing my skills and prioritizing multi-tasking in fast-paced working environments. I pride myself in my skills to successfully handle escalated customer issues, stocking, cashing out, and general customer satisfaction.

Overview

1
1
Certification
2
2
years of professional experience

Work History

Customer Service Manager

Wendys Restaurant
Lake Worth
01.2026 - Current
  • Trained new team members on service protocols and customer engagement.
  • Coordinated staff schedules to ensure optimal service coverage during peak hours.
  • Facilitated communication between kitchen staff and front-line employees for smooth operations.
  • Provided prompt and friendly service to address customer inquiries and concerns.
  • Supervised daily operations to ensure efficient restaurant flow.
  • Assisted in resolving customer complaints to enhance satisfaction.
  • Monitored food safety standards and compliance with health regulations.
  • Implemented promotional strategies to boost sales during peak hours

Cook

Whataburger
Azle
04.2025 - 01.2026
  • Provided exceptional customer service in fast-paced restaurant environment.
  • Prepared and assembled food items according to company standards.
  • Maintained cleanliness of dining area and kitchen equipment throughout shifts.
  • Stocked shelves with merchandise following store layout guidelines.
  • Rotated stock to ensure freshness and minimize waste.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Assisted in inventory management, tracking ingredient supplies and freshness.
  • Adhered to food safety guidelines and sanitation standards consistently.

Customer Service Manager

McDonald’s
Fort Worth
06.2024 - 04.2025
  • Trained new team members on service protocols and customer engagement.
  • Monitored food safety standards and maintained cleanliness in the dining area.
  • Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Processed customer transactions accurately and efficiently.
  • Handled cash, credit, and gift card payments securely.
  • Collaborated with team members to enhance customer service.

Education

Brewer Highschool
Fort Worth, Texas

Skills

  • Customer service
  • Employee training
  • Team collaboration
  • Inventory management
  • Food safety compliance
  • Sales enhancement
  • Deadline oriented
  • Product and service solutions
  • Customer focused

Certification

  • AED/CPR Certified

Accomplishments

  • National Society Of Highschool Scholars

Timeline

Customer Service Manager

Wendys Restaurant
01.2026 - Current

Cook

Whataburger
04.2025 - 01.2026

Customer Service Manager

McDonald’s
06.2024 - 04.2025

Brewer Highschool

Similar Profiles

CREATE PROFILE
Alexandra Koenig