Alexandra Kulinich
Wall Township,NJ
Summary
Goal oriented, customer-focused professional with over 6 years of intensive customer service and sales experience. Recognized for exceeding goals and revenue, improving the client experience, and elevating competitive sales tactics.
Overview
7
7
years of professional experience
Work History
Selling Manager
Theory
Tinton Falls, NJ
10.2020 - Current
- Exceeded personal sales goals +150% for ten months consecutively.
- Established a loyal client base comprised of over 50 individuals.
- Strategically sold merchandise based on each individual client's personal style, budget, wants, and needs.
- Created meaningful customer interactions through personalized appointment based selling.
- Coordinated and marketed public and private shopping events that drove traffic and elevated the client experience.
- Strategized business tactics to increase revenue, foot traffic, and KPI's.
- Executed client outreach via data collection, clienteling applications, and warm calling.
- Composed written reports such as sales journals and incident reports via microsoft excel.
Sales Lead
J.Crew
Tinton Falls, NJ
10.2015 - 10.2020
- Offered each client an elevated shopping experience to boost revenue and customer satisfaction.
- Used both upselling and cross-selling sales techniques to drive sales and increase revenue.
- Performed outreach through warm calling, SMS, and email.
- Captured client data and information.
Education
No Degree - Human Resources Management
Monmouth University
Long BranchHigh School Diploma -
Wall High School
Wall, NJ06.2013
Skills
- Interpersonal Communication Skills
- Sales Program Coordination
- Budgeting and Expenditures
- Effective Selling Techniques
- Sales Statistics Analysis
- Strategic Planning and Selling
- Clienteling
- Microsoft Office
- Computer Proficiency
- Delegation and Supervision
- Operating Procedures and Policies
- Time Management
Timeline
Selling Manager
Theory
10.2020 - Current
Sales Lead
J.Crew
10.2015 - 10.2020
No Degree - Human Resources Management
Monmouth University
High School Diploma -
Wall High School
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