Michael Ojogbo
Old Houston Place
Summary
Skilled Selling Manager with proven background in driving sales growth and optimizing team performance. Strengths include strategic planning, team leadership, and relationship building to enhance customer satisfaction and loyalty. Previous roles demonstrate significant impact through improved operational efficiency and increased profitability.
Overview
16
16
years of professional experience
Work History
Selling Manager
Wyndham Destinations
San Antonio
04.2020 - 07.2025
- Trained and mentored team members on effective selling techniques and customer engagement.
- Facilitated regular team meetings to discuss sales goals and share best practices.
- Monitored daily performance of the sales team to ensure targets were met or exceeded.
- Conducted regular meetings with the sales team to review goals and objectives set for each quarter and year.
- Identified areas of improvement in current operations based on customer feedbacks received.
- Implemented training programs to improve efficiency in selling processes.
- Analyzed customer feedback data from surveys to refine products and services offered by the company.
Sales Professional
Wyndham Vacation Ownership
San Antonio
06.2017 - 04.2020
- Engaged clients to promote vacation ownership opportunities and benefits.
- Conducted presentations highlighting resort features and membership advantages.
- Collaborated with marketing teams to develop targeted sales strategies.
- Facilitated follow-up communications with potential clients to nurture leads.
- Negotiated pricing contracts with clients for optimal profitability.
- Maintained relationships with existing customers to encourage repeat and additional sales.
- Answered customer questions, shared product knowledge and researched pricing and availability.
- Resolved customer complaints promptly and professionally.
Sales Supervisor
Connect Realty
Houston
03.2014 - 05.2017
- Supervised sales team to ensure effective customer engagement and service delivery.
- Trained new staff on product knowledge and sales techniques to enhance performance.
- Managed daily operations to maintain a high standard of real estate services.
- Analyzed market trends to advise team on competitive pricing strategies.
- Facilitated team meetings to discuss sales goals and address challenges collaboratively.
- Developed training materials for ongoing staff development and skills enhancement.
- Implemented best practices for customer relationship management within the sales process.
- Intervened in difficult customer situations to resolve issues quickly and efficiently.
- Supported sales team by monitoring daily operations and providing information and procedural guidance to staff.
- Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
- Developed and implemented sales strategies to increase customer base.
Sales Agent
Connect Realty
Houston
09.2009 - 03.2014
- Assisted clients in property searches and scheduled viewings.
- Provided detailed information on properties and market conditions.
- Maintained relationships with clients through regular follow-ups.
- Collaborated with team members to develop effective marketing strategies.
- Conducted property showings and open houses for potential buyers.
- Negotiated offers and contracts between buyers and sellers effectively.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Continuously met sales goals via strategic prospecting.
- Negotiated contracts with customers to secure sales deals.
Education
Certification Of Completion - Travel
Wyndham Vacations Training
06.2017 - 08.2017
Skills
- Sales strategies
- Customer engagement
- Performance monitoring
- Market analysis
- Team training
- Customer relationship management
- Negotiation techniques
- Conflict resolution
- Time management
- Leadership development
- Problem solving
- Sales presentations
- Communication skills
- Closing techniques
- Team collaboration
- Sales strategy
Timeline
Selling Manager
Wyndham Destinations
04.2020 - 07.2025
Sales Professional
Wyndham Vacation Ownership
06.2017 - 04.2020
Certification Of Completion - Travel
Wyndham Vacations Training
06.2017 - 08.2017
Sales Supervisor
Connect Realty
03.2014 - 05.2017
Sales Agent
Connect Realty
09.2009 - 03.2014