Summary
Overview
Work History
Education
Skills
Timeline
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Alexandra Lopez-Hernandez

Wilmington,DE

Summary

Established sales and service representative with a proven track record of providing superior client care while maintaining a focus on achieving sales goals. Proficient in both inbound and outbound calls with clients and prospects. Consistently meeting or exceeding sales goals throughout variable market conditions.

Overview

4
4
years of professional experience

Work History

BDC Service Representative (Sales)

Nucar Chevrolet
11.2022 - Current
  • Conducted market research to identify potential customers and their needs.
  • Perform outbound calls to generate leads and sales.
  • Negotiated pricing contracts with customers to maximize profits.
  • Operate cash register and provide accounting/inventory services.
  • Consistently exceeds sales monthly target of making 100-200 outbound calls.
  • Enrolled 80+ clients in a monthly service package.
  • Attended industry events such as conferences, seminars and training programs.
  • Completed Executive Sales Training program.

Medical Assistant

Medical Associates Of Bear
06.2020 - 11.2022
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
  • Educated patients on proper care procedures and provided appointment scheduling.

Education

Associate of Applied Science - Business Administration

Delaware Technical And Community College
Newark, DE
06.2024

Skills

  • Bilingual (English & Spanish)
  • Basic Accounting & Financial Principles
  • Client Care and Customer Service
  • Sales & Lead Generation
  • Negotiations and Conflict Resolution
  • Microsoft Office (Excel, Word, PowerPoint)

Timeline

BDC Service Representative (Sales)

Nucar Chevrolet
11.2022 - Current

Medical Assistant

Medical Associates Of Bear
06.2020 - 11.2022

Associate of Applied Science - Business Administration

Delaware Technical And Community College

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Alexandra Lopez-Hernandez