Alexandra Marchisotto
Henderson,NV
Summary
Versatile Operations and Event Specialist with a strong background in logistics and security across high-volume venues. Demonstrates skill in real-time problem-solving, cross-functional coordination, and adherence to safety protocols, ensuring exceptional guest experiences and operational efficiency in challenging environments.
Overview
4
4
years of professional experience
Work History
Manager of Events & Entertainment
The Mob Museum
07.2025 - Current
- Directed end-to-end logistics for large-scale events, ensuring compliance with operational procedures and safety protocols.
- Managed on-site operations, optimizing crowd flow, access control, and real-time issue resolution.
- Coordinated security operations and vendor efforts, enhancing safety and guest experience at events.
- Oversaw documentation timelines and execution plans, ensuring compliance and accountability for event success.
- Booked bands for weekend live music, fostering strong relationships with performers.
Stadium Security Asset & Audit Specialist
FIFA 2026 World Cup
East Rutherford, New Jersey
05.2026 - 07.2026
- Coordinated security operations for all World Cup matches, facilitating protection measures for events attended by over 20 dignitaries.
- Oversaw private security operations in stadium back-of-house areas, ensuring compliance with FIFA plans and enhancing overall safety protocols.
- Monitored adherence to operational directives, staffing requirements, and approved security standards.
- Collaborated with contractors, access management, canine teams, and law enforcement to enhance security.
- Documented and escalated incidents to senior security leadership, enabling timely responses and informed reviews.
- Managed operational records, match-day updates, incident reports, and audits in high-pressure environments.
Event Coordinator
Sphere Entertainment
12.2023 - 03.2025
- Coordinated high-level events, ensuring seamless collaboration across multiple departments.
- Specialized in operations and events for large-scale venues, including Madison Square Garden and Sphere Entertainment.
- Facilitated inaugural events at Sphere, including XO Student Design Challenge, UFC Noche, and F1.
- Directed planning for projects to align teams effectively for an executive offsite with 30 leadership executives.
- Oversaw logistics vendor operations and facilitated internal communications to maintain operational integrity.
- Supported initiatives through detailed planning documentation and cross-functional alignment.
Event Office Administrator
Sphere Entertainment
08.2023 - 12.2023
- Established operational frameworks for large-scale venue launch, enhancing security coordination and service standards
- Developed and delivered onboarding and training for staff on communication protocols, procedures, and expectations during live events in preparation for inaugural opening of The Sphere
- Coordinated with operations and security teams to ensure safe and seamless execution of events
- Authored Standard Operating Procedures (SOPs) for the Joint Security Operations Center (JSOC), aligning with broader Security Operations Center (SOC) protocols
Event Office Administrator
Madison Square Garden
06.2022 - 08.2023
- Coordinated dispatch operations during events, ensuring effective response for over 10,000 attendees.
- Relayed security and medical incidents to security operations center, facilitating swift resolution.
- Acted as central communication point for guest services, ensuring prompt responses to needs.
- Supported access control by managing VIP credentialing and coordinating movement logistics.
- Maintained detailed records of incidents, communications, and operational activities.
Education
Bachelor of Arts - Human Development & Family Relations
Suny Plattsburgh
Plattsburgh, NY01-2019
Skills
- Event operations
- Event and guest experience
- Crowd management
- VIP access control
- Security operations
- Incident management
- SOP compliance
- Cross-functional coordination
- Operational reporting
- Credentialing systems
- VMS software
- Dispatch coordination
- Problem-solving
- Situational awareness
- Event marketing tools
- Guest strategy
Timeline
Stadium Security Asset & Audit Specialist
FIFA 2026 World Cup
05.2026 - 07.2026
Manager of Events & Entertainment
The Mob Museum
07.2025 - Current
Event Coordinator
Sphere Entertainment
12.2023 - 03.2025
Event Office Administrator
Sphere Entertainment
08.2023 - 12.2023
Event Office Administrator
Madison Square Garden
06.2022 - 08.2023
Bachelor of Arts - Human Development & Family Relations
Suny Plattsburgh