ALEXANDRA MARTINEZ
Feasterville,PA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Group Lead
Congreso De Latinos Unidos
01.2022 - Current
- Attended staff meetings, notified parents regarding special events and interacted with families on routine basis.
- Provided administrative support to the team, enabling them to focus on core tasks and achieve program goals.
- Maintained parental sign-in and sign-out sheets.
- Organized events and workshops to facilitate learning opportunities for program participants.
- Supported planning and coordination of afterschool program and associated activities.
Temporary Program Coordinator
Congreso De Latinos Unidos
10.2022 - 12.2022
- Managed daily operations of after-school program
- Facilitated regular meetings with team members to discuss program updates, address challenges, and brainstorm ideas for ongoing success.
- Maintained detailed records of program activities and data
- Maintained accurate records on student attendance and progress reports ensuring timely communication with parents and school staff members regarding any concerns or achievements.
- Coordinated special events such as family nights or enhancing community involvement in the after-school program.
Group Facilitator
Congreso De Latinos Unidos
11.2021 - 10.2022
- Promoted positive behavior among students by implementing consistent rules and reinforcement strategies.
- Managed daily operations of after-school program, ensuring efficient use of resources and adherence to established schedules.
- Worked closely with other after-school workers in planning joint activities or sharing best practices for program improvement.
- Provided homework assistance to students.
- Create project based learning activities for students .
New Home Sales Consultant
Tolls Brothers Smart Staffing Solutions
11.2021 - 05.2022
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Maintained detailed knowledge of local housing markets to provide accurate information to clients.
- Organized and executed successful open houses that increased foot traffic and generated leads.
- Increased client satisfaction by providing timely and accurate property information during showings.
BDC DEALER
Bristol Auto Mall
05.2021 - 07.2021
- Develop and interpret organizational goals, policies, and procedures
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Greet customers and ascertain what each customer wants or needs
- Determine work assignments and procedures.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
SALES REP
metro by tmobile
10.2019 - 05.2021
- Contact new and existing customers to discuss their needs, and to explain how these needs could be met by specific products and services
- Negotiate prices or terms of sales or service agreements
- Visit establishments to evaluate needs or to promote product or service sales.
BABY SITTING
Baby sitting
06.2018 - 02.2020
- Dress children and change diapers
- Communicate with children's parents or guardians about daily activities, behaviors, and related issues
- Maintain a safe play environment
- Read to children and teach them simple painting, drawing, handicrafts, and songs
- Help children with homework and school work.
Guest Service Usher
Nueva Esperanza Theater
09.2019 - 01.2020
- Greet patrons attending entertainment events
- Examine tickets or passes to verify authenticity, using criteria such as color or date issued
- Count and record number of tickets collected.
- Provided directions and assistance to guests navigating the venue for various events, minimizing confusion and enhancing overall satisfaction.
- Managed ticket sales, accurately processing transactions while maintaining confidentiality of personal information.
- Enhanced guest satisfaction by providing exceptional customer service and addressing inquiries promptly.
MULTI SERVICE CLERK
R&G Multi service
07.2019 - 10.2019
- Exchange money and make change for customers
- Count money and audit money drawers
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment
- Order a supply of cash to meet daily needs
- Operate typing, adding, calculating, or billing machines.
SALES ASSOCIATE
party city
09.2018 - 07.2019
- Greet customers and ascertain what each customer wants or needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
SALES ASSOCIATE
urban planet
08.2017 - 07.2018
- Answer questions regarding the store and its merchandise
- Inventory stock and requisition new stock
- Greet customers and ascertain what each customer wants or needs
- Bag or package purchases, and wrap gifts.
Education
Trade School - Real Estate
Real Estate Philadelphia School
Philadelphia, PA10.2019
High School Diploma -
NUEVA ESPERANZA ACADEMY
05.2019
Skills
- Ability to work under pressure
- Microsoft office
- Selling techniques
- Verbal and written communication
- Strategic Planning
- Positive Reinforcement
References
References available upon request
Languages
Spanish
Native or Bilingual
Timeline
Temporary Program Coordinator
Congreso De Latinos Unidos
10.2022 - 12.2022
Group Lead
Congreso De Latinos Unidos
01.2022 - Current
Group Facilitator
Congreso De Latinos Unidos
11.2021 - 10.2022
New Home Sales Consultant
Tolls Brothers Smart Staffing Solutions
11.2021 - 05.2022
BDC DEALER
Bristol Auto Mall
05.2021 - 07.2021
SALES REP
metro by tmobile
10.2019 - 05.2021
Guest Service Usher
Nueva Esperanza Theater
09.2019 - 01.2020
MULTI SERVICE CLERK
R&G Multi service
07.2019 - 10.2019
SALES ASSOCIATE
party city
09.2018 - 07.2019
BABY SITTING
Baby sitting
06.2018 - 02.2020
SALES ASSOCIATE
urban planet
08.2017 - 07.2018
Trade School - Real Estate
Real Estate Philadelphia School
High School Diploma -
NUEVA ESPERANZA ACADEMY
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