Alexandra Martinez
Brentwood,CA
Summary
. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
RBT
ACES
Brentwood, CA
03.2023 - Current
- Observed, monitored, and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Worked as part of a collaborative team to address changing needs of children and families.
- Supported client using principles of applied behavior analysis.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Maintained patient records, documenting changes in patient condition.
Front Desk Receptionist/Childcare Provider
Delta Valley Health Club
Brentwood, CA
01.2022 - 06.2022
- Collected payments, processed transactions and updated relevant records.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Provided support and guidance to children in conflict resolution.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Utilized positive reinforcement techniques to encourage good behavior.
Cake Decorator
Baskin Robins
Brentwood, CA
04.2021 - 05.2022
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
- Managed material inventory and ordered new materials when needed.
- Trained new employees on bakery methods and procedures.
- Precisely arranged display cases throughout workday to highlight finished products.
- Prepared frostings and other toppings for cakes and pastries.
- Followed food safety standards when handling ingredients.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Replenished bakery items in display cases.
Education
Biology
Los Medanos College
Pittsburg, CAHigh School Diploma -
Liberty Adult School
Brentwood, CA10.2022
Skills
- Safe Work Practices
- Staff Management
- Data Entry
- Call Transfers
- Making Appointments
- Confirming Transactions
- Passing Surgical Instruments
- Hospitality and Accommodation
- Microsoft Office
- Stock Rotation
- Sanitizing Procedures
- Food Safety
- Data Collection
- Report Writing
- ABA Techniques
- Behavior Management
Certification
- RBT - Registered Behavior Technician
Timeline
RBT
ACES
03.2023 - Current
Front Desk Receptionist/Childcare Provider
Delta Valley Health Club
01.2022 - 06.2022
Cake Decorator
Baskin Robins
04.2021 - 05.2022
Biology
Los Medanos College
High School Diploma -
Liberty Adult School