Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Alexandra Marx

Woolwich

Summary

Detail-oriented individual with a solid background in hospitality and customer service. Successfully ensured guest satisfaction through seamless coordination and attentive service. Demonstrated exceptional interpersonal skills and adaptability in dynamic environments. Committed to providing superior customer service and creating a welcoming atmosphere for guests all while developing a promising relationship with coworkers.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hostess / Food Runner

The Village Pub
01.2024 - Current
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

Counter/Helper

Mademoiselle Macaron
08.2022 - Current
  • Gained experience in customer service by providing friendly, efficient service to customers and responding promptly to their inquiries.
  • Assisted customers with taking reservations and answering questions about planning special events such as birthday parties and bridal showers.
  • Supported management''s efforts to reduce waste by closely monitoring product usage patterns and adjusting ordering practices accordingly.
  • Handled cash transactions accurately, maintaining proper accounting records for management review.

Shadowing

CHOP Neurosurgery
06.2024 - 08.2024
  • Shadowed various Nurse Practitioners, Physician Assistants, and Surgeons over the course of the summer at CHOP in the Division of Neurosurgery.
  • Exchanged basic information with patients and guardians of patients.
  • Attended/observed a handful of conferences and gained additional knowledge on the subject at hand.
  • Developed an understanding of a patient-practitioner and practitioner-coworker relationship.
  • Gained an understanding on the importance of empathy when working with an ill patient and the guardians of that patient.
  • Observed real-world medical scenarios and developed insight into the physician's decision-making process.

Education

Bachelor of Science - Public Health And Minor in Biomedical Sciences

Rowan University
Glassboro, NJ
05-2026

CPR -

American Heart Association
07.2026

AED Program - undefined

American Heart Association
07.2026

High School Diploma -

Kingsway Regional High School
06.2023

Skills

  • Effective multitasking
  • Customer service
  • Active Listening
  • Communication
  • Organizational Skills
  • Problem-Solving
  • Adaptability
  • Interpersonal Skills
  • Team Collaboration
  • Reliability
  • Cash Handling
  • Training
  • Food Service
  • Basic First Aid Skills

Certification

  • CPR, American Heart Association, 2024-07-01, 2026-07-01
  • AED Program, American Heart Association, 2024-07-01, 2026-07-01

Additional Information

National Honors Society, Student Council Executive Board, Students In Action Club, Public Health Club, Pre-PA Club, Pre-Health Society

Fitness Trainer - GetFit at Rowan University, Glassboro, New Jersey. Instructed students with disabilities and engaged them in physical activity., Provided support during personal training sessions while encouraging positive behavior change. Demonstrated proper technique for weight-training exercises and cardiovascular activities. and educated clients on safety protocols related to equipment usage and exercise techniques. Advised clients on how to modify exercises based on their physical limitations.

Timeline

Shadowing

CHOP Neurosurgery
06.2024 - 08.2024

Hostess / Food Runner

The Village Pub
01.2024 - Current

Counter/Helper

Mademoiselle Macaron
08.2022 - Current

AED Program - undefined

American Heart Association

Bachelor of Science - Public Health And Minor in Biomedical Sciences

Rowan University

CPR -

American Heart Association

High School Diploma -

Kingsway Regional High School

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