Alexandra Mazarakes
The Bronx,NY
Summary
Proven track record in enhancing customer relationships and boosting sales, notably at Orangetheory Fitness. Skilled in customer service and sales performance, I excel in creating engaging content and driving profitability through strategic planning. Demonstrated ability to exceed sales quotas by leveraging critical thinking and social media engagement.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Orangetheory Fitness
01.2023 - Current
- Built relationships with customers and community to establish long-term business growth.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Calling leads that show interest and setting them up for free class
- Selling memberships through personal relationships
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Enhanced brand awareness by creating engaging and shareable social media content.
- Boosted engagement rates with the creation of compelling and visually appealing content.
Barista
Bluestone Lane Coffee
09.2021 - 08.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Enhanced customer satisfaction by efficiently processing transactions and handling cash with accuracy.
Coach
Great Play
03.2017 - 04.2020
- Organized games and actives
- Front desk/ Receptionist
- Handled large sums of money
- Taught children how to run specific game plays in order to build cohesive, structured teams
- Increased children strength, agility and game skills through successful practices
- Engaged with customers to effectively build rapport and lasting relationships
Education
Master of Science - Sports Management
Manhattanville College
Purchase, NY05.2025
Bachelor of Science - Business Administration And Management
Manhattanville College
Purchase, NY06.2023
Associate of Arts - Liberal Arts And Sciences
Westerchester Community College
Valhalla, NY12.2020
Skills
- Critical Thinking
- Payment Processing
- Creativity and Flexibility
- Game Strategy Development
- Customer Service
- Sales and Marketing
- POS Inventory System Operation
- Social Media Engagement
- Sales Performance
References
Musa Nesheiwat (manager) 845-418-0904
Lourdes Garcia (shift leader) 929-451-5546
Timeline
Assistant Manager
Orangetheory Fitness
01.2023 - Current
Barista
Bluestone Lane Coffee
09.2021 - 08.2022
Coach
Great Play
03.2017 - 04.2020
Master of Science - Sports Management
Manhattanville College
Bachelor of Science - Business Administration And Management
Manhattanville College
Associate of Arts - Liberal Arts And Sciences
Westerchester Community College