Alexandra Mazariegos
Miami,FL
Summary
Detail-oriented Computer Engineering student with a strong background in customer service and technical support. Proven ability to troubleshoot hardware/software issues, manage front-desk operations, and lead community initiatives. Seeking a part-time role to leverage technical expertise and bilingual communication skills.
Friendly and approachable, with strong organizational and multitasking skills. Possesses foundational knowledge in administrative tasks and proficient in using office software applications. Committed to supporting team and enhancing overall efficiency through effective communication and problem-solving abilities.
Overview
1
1
year of professional experience
Work History
Student Assistant / Customer Service Representative
Miami Dade College – Learning Resources (Computer Courtyard)
Miami, FL
03.2025 - Current
- Technical Support: Resolve basic IT issues involving login machines, printers, scanners, and computer hardware/software for students and faculty.
- Front Desk Operations: Manage phone inquiries, log student data, and process loans for laptops, textbooks, headphones, and study rooms.
- Campus Liaison: Act as a central point of contact for campus navigation; lead library tours for visiting high school students.
- Facility Management: Maintain organization of the library and computer lab, including bookshelf reading and opening/closing procedures.
Education
Associate of Arts - Computer Engineering
Miami Dade College
Miami, FL08-2026
High School Diploma - undefined
Somerset Academy Charter High
Miami, FL05-2024
Skills
- Languages: Fluent in English and Spanish (Verbal & Written)
- Technical: Basic IT Troubleshooting, Git/GitHub, Cloud Deployment, AI-Assisted Coding, Hardware Support
- Soft Skills: Time Management, Team Collaboration, Adaptability, Public Speaking/Tours
- Data organization
- Leadership qualities
- Student relations
- Faculty support
- Student safety
- Performance improvement
- Microsoft office
- Spanish language proficiency
Affiliations
- INIT Club | Student Representative | Aug 2025 – Present
- Career Readiness: Participate in technical workshops for GitHub, LinkedIn optimization, and industry workflows.
- Networking: Engage with industry professionals to improve technical communication and field knowledge.
- Women in Tech (WiT) | Member | Aug 2025 – Present
- Skill Development: Attend hands-on STEM workshops focused on problem-solving and business fundamentals.
- Peer Collaboration: Partner with multi-disciplinary teams on agile projects and digital content creation.
Languages
Spanish
English
Timeline
Student Assistant / Customer Service Representative
Miami Dade College – Learning Resources (Computer Courtyard)
03.2025 - Current
High School Diploma - undefined
Somerset Academy Charter High
Associate of Arts - Computer Engineering
Miami Dade College