Alexandra Melkonians
Tujunga,CA
Overview
6
6
years of professional experience
Work History
Focus Group Assistant
Adler Weiner Research
Westwood, CA
12.2023 - Current
- Assisted in the coordination of focus groups to ensure a streamline process and optimal results.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
Data Migration Specialist
Dubsado
Burbank, CA
01.2019 - 10.2023
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Boosted company's online presence by developing comprehensive digital marketing strategy.
- Conducted comprehensive competitor analysis to inform strategic decisions.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
Education
Bachelor of Arts - Psychology
Woodbury University
Burbank, CA05.2024
Languages
Spanish
Professional Working
Timeline
Focus Group Assistant
Adler Weiner Research
12.2023 - Current
Data Migration Specialist
Dubsado
01.2019 - 10.2023
Bachelor of Arts - Psychology
Woodbury University