Alexandra Messina, APHR
Chesapeake,VA
Summary
• 5 Years of Human Resources Administration and Supervisory role in employee training and development
• Excellent interpersonal, organizational and communication skills
• Offer exceptional skills in research, analysis, and decision-making
• Human resources management and operations, customer service and attention to details
• Excellent problem-solving abilities, and motivated to perform and succeed in a challenging environment
Overview
12
12
years of professional experience
Work History
Human Resources Generalist
Geodis Logistics
Monroe Township, NJ
02.2022 - Current
- Recruit and onboard support staff, including New Hire process, I-9 verification, and orientation.
- Serve as a daily point of contact for all exempt and non-exempt employees regarding Human Resources inquiries.
- Research employee relations issues and serve as a point of contact for disciplinary action and on-site investigations.
- Manage leave of absence and unemployment claims.
- Ensure Human Resources related compliance with knowledge of federal, state and local labor laws including wage and hourly compliance, FML, leave of absences, ADA and EEOC.
- Facilitate delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
- Fostered the Employee Engagement Committee to roll out monthly employee activities and events.
- Edit and monitor time cards daily to ensure compliance.
- Collaborate with the Safety department to ensure workers comp and safety guidelines and procedures.
- Conducted monthly trainings on HR related topics.
- Responded promptly to inquiries from internal staff members regarding employment matters.
- Administered annual benefits enrollment for over 400 qualifying employees.
Human Resources Administrator
Kuehne + Nagel
Piscataway, NJ
10.2021 - 02.2022
- Provided secretarial support by entering, formatting and printing information.
- Assisted HR Manager with administrative functions like editing time cards, filing paper work, issuing documentation and processing I-9's.
- Planned and assisted new hire orientation and onboarding.
- Assisted and collaborated with QSHE manager in processes such as COVID tracking, safety, and workers' comp.
- Assisted in employee relations issues including grievances, complaints, and disputes as needed.
- Served as a point of contact for all employees regarding HR inquiries.
- Collaborated with staffing agencies for business staffing needs, in addition to agency performance and compliance.
- Maintained quality service and confidential information while serving as the local point of contact for employees and leadership.
Keyholder
T-Mobile
Newark, NJ
11.2015 - 10.2021
- Conducted new hire training on sales tactics, store operations and customer service.
- Assisted store managers in coaching's, issuing documentation and de-escalating customer and employee problems.
- Assisted management with back of house daily tasks including editing time cards, updating employee files ande inventory management.
- Collaborated with management to develop KPI's for store performance, technical training, and daily operations.
- Participated in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, and outreach programs.
Supervisor
Levis Strauss & Co
Elizabeth, NJ
10.2012 - 11.2015
- Coordinated restocks to keep retail displays organized and full for customers.
- Supervised work of cashiers, training new team members and monitoring performance.
- Helped each team increase business with improved approaches to planning and product line management.
- Oversaw annual store budget and worked closely with corporate and financial departments on reporting and payroll.
- Trained, managed and motivated employees to promote professional skill development.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Education
Associate Professional in Human Resources -
Human Resources Certification Institute
Online06.2021
Associate of Arts - Psychology
Union County College
Cranford05.2021
Skills
- Fluent in Spanish- Reading, Writing and Speaking
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
- Experienced in UltiPro, Kronos, ADP, Beeline, Equifax, HireRight, Sterling and Workday
Timeline
Human Resources Generalist
Geodis Logistics
02.2022 - Current
Human Resources Administrator
Kuehne + Nagel
10.2021 - 02.2022
Keyholder
T-Mobile
11.2015 - 10.2021
Supervisor
Levis Strauss & Co
10.2012 - 11.2015
Associate Professional in Human Resources -
Human Resources Certification Institute
Associate of Arts - Psychology
Union County College