ALEXANDRA MIELKE
Duluth,MN
Summary
Detail-oriented operations specialist who supports fast-moving workflows through my organizational skills, clear communication, and consistent deadline control. Background includes loan processing, application review, issue resolution, and retail leadership, with a strong focus on accuracy, collaboration, and keeping priorities on track.
Overview
11
11
years of professional experience
Work History
Loan Processing Assistant
loanDepot
10.2024 - Current
- •Appropriately receive, assort and arrange initial loan files
- Collaborate with internal teams and external business partners to gather information, resolve issues, and meet critical deadlines
- • Maintain documentation and records, ensuring all information is complete, accurate, and accessible for operational needs
- • Build strong working relationships with vendors, service providers, and internal partners to support business objectives and streamline workflows
- Consistently deliver high-quality work while adapting to changing priorities and managing competing deadlines
Resident Financial Specialist Application Processing
Equity Residential
12.2023 - 10.2024
- Monitored a daily dashboard to ensure timely processing of applications
- Provided responsive support to internal teams by managing requests, resolving issues, and communicating updates in a timely manner
- Followed up proactively on outstanding documentation and requirements to keep workflows moving efficiently and support business objectives
- Stayed up-to-date on policies, procedures, and changes in laws affecting the application process
Client Service Operations Specialist
Fisher Investments
02.2022 - 12.2023
- Supported Financial Advisors by managing schedules, coordinating priorities, and ensuring timely completion of key deliverables
- Built strong relationships with clients and internal partners through professional communication via phone, email, and in-person interactions
- Resolved operational and account-related issues by researching discrepancies, coordinating with company partners and providing effective solutions
Retail Sales Manager
Forever 21
04.2017 - 08.2018
- Reviewed sales performance and inventory trends to support merchandising decisions
- Managed inventory processes, merchandising execution, and store operations
- Supported store performance initiatives through team development
- Coached associates while maintaining customer experience standards
Retail Sales Manager
Charming Charlie
05.2015 - 04.2017
- Assisted with inventory management, merchandise placement, and replenishment activities to support product availability and sales performance
- Monitored inventory levels and identified opportunities to improve product presentation and customer experience
- Supported store operations through team leadership, task delegation, and execution of merchandising standards
- Contributed to store performance goals by balancing customer service, inventory needs, and operational priorities
Education
Business and Leadership
University of Minnesota, Twin Cities
Skills
- Inventory Management
- Retail Operations
- Time Management
- Attention to Detail
- Organizational Skills
- Problem Solving
- Multi-Tasking
- Cross-Functional Collaboration
- Proficient in Microsoft Office Suite
- Stock Replenishment
- Deadline Management
- Documentation Maintenance
Timeline
Loan Processing Assistant
loanDepot
10.2024 - Current
Resident Financial Specialist Application Processing
Equity Residential
12.2023 - 10.2024
Client Service Operations Specialist
Fisher Investments
02.2022 - 12.2023
Retail Sales Manager
Forever 21
04.2017 - 08.2018
Retail Sales Manager
Charming Charlie
05.2015 - 04.2017
Business and Leadership
University of Minnesota, Twin Cities