Summary
Overview
Work History
Education
Skills
Timeline
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Alexandra Neal

Dublin,OH

Summary

Dedicated employee with history of meeting company goals by utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the brand.

Extensive experience across customer service, retail, and management roles has strengthened social skills and leadership abilities. Beginning with a lifeguard management position and expanding through retail and seasonal work in Nantucket, Massachusetts, these roles have fostered a strong capacity for customer connection and effective communication.

Overview

5
5
years of professional experience

Work History

Server

Gaslight Brewhouse
08.2023 - Current
  • Demonstrates strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Serves food and beverages promptly with focused attention to customer needs.
  • Cultivates warm relationships with regular customers.
  • Performs opening and closing duties, ensuring the dining area is prepared for seamless service transitions.
  • Supports coworkers during rush hours, fostering a collaborative work environment that enhances overall productivity levels.

Hostess

White Elephant Nantucket
05.2024 - 08.2024
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Hostess

Sister Ship
05.2023 - 08.2023
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Seated guests based on preferences and seating availability.

Sales Associate

Anthropologie
12.2022 - 05.2023
  • Built relationships with customers to encourage repeat business.
  • Connected with guests, especially outside of the fitting rooms, to help them feel like their most confident self and to guide coordination with accessories and outfits.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Lifeguard Manager/Lifeguard

Arcis Golf
05.2020 - 08.2022
  • Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
  • Monitored pool area for violations and potential hazardous situations.
  • Carefully observed people to monitor pool activities and member safety.
  • Efficiently dealt with any conflicts that arose within the pool grounds.

Education

Bachelor of Arts - Psychology

Miami University
Oxford, OH
05.2025

Florence University of The Arts
Firenze, IT

Ohio State University
Columbus, OH

High School Diploma -

Dublin Jerome High School
Dublin, OH
05.2021

Skills

  • Social and Customer Skills
  • Active Listening
  • Flexible and Adaptable
  • Self-Motivated
  • Able to handle conflicts in a way that satisfies all parties involved
  • Teambuilding
  • Organization and Time Management
  • Attention to Detail
  • Dependable and Responsible
  • Teamwork and Collaboration

Timeline

Hostess

White Elephant Nantucket
05.2024 - 08.2024

Server

Gaslight Brewhouse
08.2023 - Current

Hostess

Sister Ship
05.2023 - 08.2023

Sales Associate

Anthropologie
12.2022 - 05.2023

Lifeguard Manager/Lifeguard

Arcis Golf
05.2020 - 08.2022

Bachelor of Arts - Psychology

Miami University

Florence University of The Arts

Ohio State University

High School Diploma -

Dublin Jerome High School

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Alexandra Neal