Alexandra Nicholas
Jacksonville,FL
Summary
Highly-motivated resourceful employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills with honesty and discipline to resolve issues and intervention needs. Passionate and committed to work to guide and help others with impeccable communication and organization.
Overview
5
5
years of professional experience
Work History
Sales, Cashier and Customer Service
Bobo's Frozen Creations
Piqua, OHIO
05.2020 - 08.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Performed variety of duties related to food service.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Assisted in the preparation of food items according to recipes and instructions.
Regular Babysitter
Multiple families
Piqua, OH
02.2017 - 05.2022
- Worked to keep home areas neat and tidy.
- Organized activities such as games, crafts and outdoor activities.
- Changed diapers, bathed and dressed infants and toddlers.
- Prepared meals for the children including breakfast, lunch and dinner.
- Provided transportation to school or other activities.
- Encouraged good behavior by using positive reinforcement techniques.
- Instructed children in proper hygiene, manners and behavior.
- Communicated regularly with parents about the daily activities of their children.
- Occupied and entertained children with age-appropriate games, toys, movies and coloring books.
- Provided emotional support to the children when needed.
- Assisted with homework and tutored when needed.
Acrobatics Assistant Coach
Tumble U Gymnastics
PIQUA, OH
03.2021 - 05.2021
- Mentored and encouraged youth to develop strong work ethic by being positive role model and regularly practicing skills.
- Established professional relationships with team members and coaches.
- Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
- Provided guidance to participants in order to help them develop their skills and achieve desired goals.
Front Desk Receptionist
Tumble U Gymnastics
Piqua, OHIO
02.2020 - 05.2021
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Assisted with scheduling appointments for clients and visitors.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Explained policies and procedures to visitors.
Education
Bachelor of Science - Psychology
University of North Florida
Jacksonville, FL05-2026
GED -
Piqua High School
Piqua, OH05-2022
Skills
- Customer Relations and service
- Relationship Building
- Staff Supervision
- Excellent Communication and interaction
- Decision-Making
- Teamwork, Leadership and Collaboration
- Problem-solving abilities
- Policies and Procedures
- Professional Demeanor
- Self Motivation
- Honest and Dependable
- Interpersonal Communication
- Issue Resolution
- Interpersonal Skills
- Training and mentoring
- Professionalism
- Reliable and Responsible
Affiliations
- Competition Gymnastics team 2017-2019
- Competition Acrobatics team 2020 - 2022
- High School Volleyball
- Won a number of Cake baking competitions
- Skilled photographer
Accomplishments
- Won and placed in numerous Gymnastics competitions nationwide
- Won and placed and competed in National Competitions Nationwide for Acrobatics
- Award for leadership of School Year Book Committee
- Captain of Gymnastics Team
Timeline
Acrobatics Assistant Coach
Tumble U Gymnastics
03.2021 - 05.2021
Sales, Cashier and Customer Service
Bobo's Frozen Creations
05.2020 - 08.2022
Front Desk Receptionist
Tumble U Gymnastics
02.2020 - 05.2021
Regular Babysitter
Multiple families
02.2017 - 05.2022
Bachelor of Science - Psychology
University of North Florida
GED -
Piqua High School