ALEXANDRA NICOLE LEE
Cape Girardeau,MO
Summary
Professional retail leader with strong background in driving sales, enhancing customer experiences, and optimizing store operations. Adept at fostering team collaboration, adapting to changing needs, and consistently delivering results. Skilled in inventory management, staff training, and strategic planning. Reliable and highly focused on achieving organizational goals.Knowledgeable with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making. Continue my path in the management career, grow with a company and to continue to gain knowledge to best meet consumer requirements and satisfaction.
Overview
10
10
years of professional experience
Work History
Property Management Assistant
SOTO Property Solutions
2024.10 - Current
- Assisted property manager in conducting regular inspections to maintain property standards and address any issues proactively.
- Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
- Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Show Properties to possible tenants
Logistics Coordinator
Precision Life Sciences
2021.07 - 2024.02
- Managed logistics operations to optimize supply chain efficiency and reduce lead times.
- Coordinated transportation schedules and routes to ensure timely delivery of goods.
- Implemented inventory management systems to enhance accuracy and reduce discrepancies.
- Developed relationships with vendors and carriers to negotiate favorable terms and services.
- Tracked orders and notified customers of status or potential delays.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Manager
Whatever Smoke Shop
2022.04 - 2024.02
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Assistant Store Manager
Lane Bryant
2020.10 - 2022.03
- Interacted with employees daily and assisted customers with any questions, concerns or complaints
- Delivered superior customer service while working with associates to promote sales
- Greeted customers in professional manner and answered any questions regarding products, use and price
- Responsible for most internet orders and credit card transactions
Assistant Store Manager
Lucky
2018.11 - 2020.10
- Assisted store manager in planning and maintaining store inventory and organization
- Maintained a clean and well-organized work area
- Developed excellent customer relations
- Coached and supported new and existing sales associates
- Handled complaints from customers
- Made sure all employees adhere to company’s policies and guidelines
Store Manager
Torrid
2015.09 - 2018.11
- Supervised 15 employees
- Maintained inventory daily
- Kept accurate records for payroll of each employee
- Maintained efficient schedules
- Tracked the progress of weekly, monthly, quarterly, and annual objectives
- Supervise and motivate staff to perform their best
- Ensured great customer service from beginning to end of all sales
Education
Cosmetology Certificate -
Northwest College
Senatobia, MSSkills
- Property maintenance
- Tenant relations
- Property inspections
- Maintenance coordination
- Customer service
- Troubleshooting
- Skilled in excel and Microsoft
Timeline
Property Management Assistant
SOTO Property Solutions
2024.10 - Current
Manager
Whatever Smoke Shop
2022.04 - 2024.02
Logistics Coordinator
Precision Life Sciences
2021.07 - 2024.02
Assistant Store Manager
Lane Bryant
2020.10 - 2022.03
Assistant Store Manager
Lucky
2018.11 - 2020.10
Store Manager
Torrid
2015.09 - 2018.11
Cosmetology Certificate -
Northwest College