Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Alexandra Odom

Ruskin,FL

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Server/Bartender

Batch Gastropub
12.2015 - 07.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with handheld tablets working more efficiently inputting orders and delivering faster payments.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server/Bartender

The Clevelander Hotel, Bar & Restaurant
06.1999 - 11.2015
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Serving and Bartending in a very high volume atmosphere.


Server/Bartender

Texas De Brazil
07.2007 - 06.2009
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Improved dining experience by providing prompt, attentive service to guests.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.

Education

No Degree -

Miami Dade College
Miami, FL

High School Diploma -

La Salle High School
Miami, FL
05-1989

Skills

  • Strong work ethic
  • Exceptional customer service
  • Safe food handling
  • High volume dining
  • Team collaboration
  • Order accuracy
  • Liquor, wine, and food service

Certification

  • DBPR-Contracted Food Safety Provider, Florida Restaurant and Lodging Association - 05/09/2025 to 05/19/2028

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server/Bartender

Batch Gastropub
12.2015 - 07.2025

Server/Bartender

Texas De Brazil
07.2007 - 06.2009

Server/Bartender

The Clevelander Hotel, Bar & Restaurant
06.1999 - 11.2015

No Degree -

Miami Dade College

High School Diploma -

La Salle High School

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