Alexandra oliver
Corpus christi
Summary
Dynamic licensed cosmetologist with a proven track record at Small Town Esthetics, excelling in customer service and retention. Demonstrated exceptional time management and active listening skills while maintaining a hygienic environment. Committed to continuous learning and applying industry trends to enhance client satisfaction and service quality.
Professional beauty specialist well-versed in delivering wide range of cosmetic treatments to diverse clientele. Known for collaborative approach and achieving high client satisfaction through tailored services. Reliable team member adapting to changing client needs, with expertise in skincare and hair techniques.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cosmetologist
Small Town Esthetics
01.2019 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Answered phone calls and emails to schedule client appointments.
- Maintained client treatment records and designed long-term care programs for return customers.
Stocker
REPUBLIC NATIONAL DISTRIBUTING COMPANY
03.2022 - 03.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
Medical Assistant
Access Total Care
04.2021 - 10.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Certified Nursing Assistant
Retama Nursing Home
02.2018 - 08.2019
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
Hospital Rotation Intern
Christus Spohn Hospital-Shoreline
08.2017 - 05.2018
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Education
High School Diploma -
Tuloso Midway ISD
2653 Mckinzie Rd, Corpus Christi, TX 7841005-2018
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
Certification
- Infection Control and Sterilization Certificate – Barbicide® or similar organizations.
- Microsoft Office Specialist (MOS) Certification
- Nursing Assistant Course Completion
- Medical Assistant Training
Timeline
Stocker
REPUBLIC NATIONAL DISTRIBUTING COMPANY
03.2022 - 03.2023
Medical Assistant
Access Total Care
04.2021 - 10.2021
Cosmetologist
Small Town Esthetics
01.2019 - Current
Certified Nursing Assistant
Retama Nursing Home
02.2018 - 08.2019
Hospital Rotation Intern
Christus Spohn Hospital-Shoreline
08.2017 - 05.2018
High School Diploma -
Tuloso Midway ISD
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