Alexandra Payne

• Promptly addressed customer complaints while fostering excellent relationships.

Created buyer orders for vehicles, enhancing sales processes.

Processed finance applications efficiently to support transactions.

Delivered product recommendations and executed demonstrations for customers.

Ensured compliance with quality standards and industry regulations.

Updated sales contacts and customer information in the database consistently.

• Contacted prospective customers via web leads to increase outreach.
• Managed inbound calls for both sales and customer service effectively.

• Recorded daily sales transactions and deliveries accurately to maintain reliable data.
• Provided courteous customer service by promptly addressing concerns with professionalism.
• Ensured food safety by adhering to proper sanitation protocols during all food handling.
• Reviewed orders pre- and post-delivery to verify accuracy, completeness, and customer satisfaction.
• Managed high delivery volumes during peak hours by prioritizing and organizing effectively.
• Prepared, cooked, and presented food in accordance with restaurant standards for quality.
• Operated kitchen equipment, including grills and fryers, following safety guidelines rigorously.
• Streamlined food prep tasks to accommodate peak dining periods without delays.

• Maintained comprehensive records of customer interactions and transactions for reference.
• Assisted customers through inbound calls, ensuring efficient service delivery.
• Adhered to guidelines for HIPAA and protected health information compliance.

• Identified and corrected data entry errors, enhancing accuracy of records.
• Translated documentation and notes into emails and various correspondence formats.
• Maintained confidentiality of sensitive information to ensure compliance with regulations.
• Collected and organized information for entry, prioritizing tasks to boost efficiency.
• Obtained government security clearance for contract role with Brillient and USCIS.