Alexandra Penix
Stockton,CA
Summary
Key Account Manager at Ultra Surfaces Inc., adept in customer service and maintaining key account satisfaction. Excelled in customer relations and account management. Proficient data entry and records management skills, showcasing a typing speed of 50 words per minute. Renowned for exceptional communication skills and the ability to multitask in fast-paced settings, ensuring compliance and efficiency.
Overview
3
3
years of professional experience
Work History
Key Account Manager
Ultra Surfaces Inc.
Stockton, CA
03.2022 - Current
- Use excellent verbal skills to engage customer conversations and effectively determine needs, requirements, and provide value added support.
- Develop and maintain relationships with key accounts to ensure customer satisfaction and loyalty.
- Manage multiple customer accounts simultaneously while meeting key ordering and installation deadlines.
- Perform data entry and maintain accurate records and compliance tasks while meeting organizational standards.
- Ensure accurate Builder Portal management, provided comprehensive clerical support, including typing reports, maintaining records, and handling incoming and outgoing customer and vendor correspondence.
- Resolve customer complaints in a timely manner.
- Execute routine billing functions, including Accounts Receivable (AR) and Accounts Payable (AP).
Education
Associate of Science - Allied Health
Sierra College
Rocklin, CA05-2022
Associate of Science - Natural Sciences
Sierra College
Rocklin, CA05-2022
Skills
- Value added Customer Service and Sales support
- Typing speed of 50 words per minute
- Data entry and records management
- Office correspondence
- Customer Quote/Proposal/Bid preparation
- Calendar and schedule management
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong communication and organizational skills
- Confidentiality and attention to detail
- Ability to multitask in fast-paced environments
Accomplishments
- Four-year Varsity Track and Field athlete
- Track and Field MVP Award- 2019
- Set multiple running records for Granite Bay
References
Troy Townsend
Territory Manager (Linde Gas and Equipment)
(279) 444-7335
Troy Penix
Global Business Development Manager (Chart Industries)
(209) 938-5478
Dennis Mahurin Sr.
Retired Territory Manager (Praxair & Linde Gas and Equipment)
(209) 639-7416
Timeline
Key Account Manager
Ultra Surfaces Inc.
03.2022 - Current
Associate of Science - Allied Health
Sierra College
Associate of Science - Natural Sciences
Sierra College
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