Alexandra Percy
St. Louis,MO
Summary
Healthcare professional with solid foundation in patient care coordination, consistently ensuring smooth operations and patient satisfaction. Proven ability to collaborate effectively with medical teams and adapt to dynamic healthcare environments. Known for excellent organizational skills and patient-focused approach.
Overview
6
6
years of professional experience
Work History
Patient Quality Specialist
BJC HealthCare
06.2022 - Current
- Coordinated outreach to address patient care gaps.
- Facilitated the closure of quality measure gaps by uploading supplemental data.
- Facilitated appointment bookings for patients and managed order placement.
- Contributed to creating plans for enhancing quality standards.
Clinical Coordinator
BioTab Healthcare
02.2020 - 06.2022
- Processed and recorded patient orders in database.
- Analyzed medical documentation of potential clients.
- Facilitated collaboration with doctors and patients to gather necessary documentation.
- Generate essential medical documents for physician approval.
- Processed orders for medical equipment upon receiving necessary approvals.
- Addressed inquiries regarding equipment cost, usage, and acquisition process.
Patient Access Specialist
Concentra
09.2019 - 02.2020
- Managed patient check-in and check-out processes using database.
- Updated system with patient demographics.
- Secured patient authorizations from employers.
- Handled Workers Compensation claims.
- Coordinated patient appointments through in-person and phone interactions.
Public Health Intern
Yvonne Richardson Community Center
01.2019 - 05.2019
- Assisted in planning and implementing a community special event.
- Coordinate with colleagues to outline and meet organizational targets.
- Oversaw daily updates to social media platforms.
- Informed residents and families about accessible services and resources.
Education
Bachelor Of Science - Public Health
University of Arkansas
Fayetteville, AR05.2019
Skills
- Epic
- HIPAA compliance
- Patient care coordination
- Medical terminology
- Appointment scheduling
- Organizational skills
- Customer service
Timeline
Patient Quality Specialist
BJC HealthCare
06.2022 - Current
Clinical Coordinator
BioTab Healthcare
02.2020 - 06.2022
Patient Access Specialist
Concentra
09.2019 - 02.2020
Public Health Intern
Yvonne Richardson Community Center
01.2019 - 05.2019
Bachelor Of Science - Public Health
University of Arkansas
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