Alexandra Rakes
Colorado Springs,CO
Summary
Enthusiastic and reliable server and team member successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
year of professional experience
Work History
FOH Server
Slice 420
07.2022 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Services guests with food and beverage requests in a timely, professional, and friendly manner.
- Coordinated with kitchen staff on orders, food quality, and requests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained a clean working and dining environment that was compliant with state health codes.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Multitasked through customers, phone calls, computer systems, and running food while maintaining a friendly and positive attitude.
BOH Team Member
Slice 420
07.2022 - Current
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Followed and optimized kitchen systems to reduce waste and improve efficiency.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Worked and maintained good and strong efficiency and positive attitude while under pressure and fast working paces.
Education
High School Diploma -
Mesa Ridge High School
Colorado Springs, CO05.2024
Skills
- Cash Register Operations
- Customer Service and Rapport
- Contamination Prevention
- Cool Under Pressure
- Warm and Friendly
- Punctual
Volunteer Work at Elementary Schools and Local Swim meets.
Personal interaction, care, and attentiveness with patrons and task at hand.
Additional Information
JROTC State champion
Brazilian Jujitsu
MuayThai Kickboxing
Timeline
FOH Server
Slice 420
07.2022 - Current
BOH Team Member
Slice 420
07.2022 - Current
High School Diploma -
Mesa Ridge High School