Jasmine Tyson
Bellflower,CA
Summary
Well-qualified customer service rep with close to two years of experience. Familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
6
6
years of professional experience
Work History
FOH cashier
Zankou chicken
Long Beach, CA
05.2024 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Sales Associate
Bath and body works
Cerritos, CA
10.2022 - 01.2023
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend and holiday shifts.
Customer Service Assistant
Personal Business
BELLFLOWER, CA
05.2021 - Current
- Answered customer questions about product availability and shipment times.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction 100%.
Cashier
Marshalls
Lakewood, CA
09.2022 - 11.2022
- Greeted and served customers professionally, operated cash registers and sanitized checkout area after each customer.
- Developed and implemented sales strategies to increase profits.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Performed cash, card and check transactions to complete customer purchases.
- Processed refunds and exchanges in accordance with company policy.
Dance Teacher's Assistant
Downey High School
Downey, California
08.2018 - 06.2019
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Assisted with coordination and administration of complete dance program.
- Worked in team-based environment to uphold quality and continuity of service to clients.
Education
High School Diploma -
Downey High School
Downey, CA06.2022
Skills
- Responding to Difficult Customers
- Upselling Products and Services
- Upbeat and Positive Personality
- Understanding Customer Needs
- Online Chat
- Livechat Messaging
- Cash Handling
- Cash Register Operations
- Suggestive Selling
- Guest Satisfaction
- Excellent People Skills
- Verbal Communication
- Multitasking Strengths
- Sales Expertise
- Sales Trends
- Customer Service
- Retail Store Operations
- Merchandising and Display
- Meeting Sales Goals
Timeline
FOH cashier
Zankou chicken
05.2024 - Current
Sales Associate
Bath and body works
10.2022 - 01.2023
Cashier
Marshalls
09.2022 - 11.2022
Customer Service Assistant
Personal Business
05.2021 - Current
Dance Teacher's Assistant
Downey High School
08.2018 - 06.2019
High School Diploma -
Downey High School