Alexandra Rivera
Houston,Texas
Summary
At Memorial Park Psychiatry, I excelled in case management and organizational skills, enhancing patient care coordination and outcomes. Leveraging EMR and TOVA TESTING, I streamlined communication among healthcare providers and ensured compliance with HIPAA. My proactive approach led to improved service delivery and patient satisfaction. Goal-driven Healthcare Administration professional well-versed in training and managing employees to provide exceptional patient care services. Highly organized and hardworking with excellent planning and program management skills with over 20 years of experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Care Coordinator
Memorial Park Psychiatry
09.2004 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate medication management.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
SOUTH HOUSTON HIGH SCHOOL
South Houston, TX05.1992
Skills
- Case Management
- Documentation
- Organizational Skills
- Scheduling
- Records Management
- EMR
- TOVA TESTING
Languages
Spanish
Native or Bilingual
Timeline
Care Coordinator
Memorial Park Psychiatry
09.2004 - Current
SOUTH HOUSTON HIGH SCHOOL