Lilly Paynter
Everett
Summary
Experienced with patient care coordination, including assessment and planning of individualized care. Utilizes effective communication and organizational skills to ensure continuity of care. Track record of supporting patient needs and improving care processes through teamwork and problem-solving.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Care coordinator
Compass Health
Everett, WA
02.2024 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Conducted regular evaluations of care plan effectiveness, making necessary adjustments based on feedback from patients and providers.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained accurate and up-to-date documentation of patient records in accordance with HIPAA regulations.
Care Coordinator III
Newport Academy
Kirkland, WA
03.2023 - 02.2024
- Maintain accurate record of up to 9 client’s behaviors, affects, and group participation throughout shift
- Prepare treatment team notes
- Work with Behavioral Teens, ranging from self-harm to eloping to drug use
- Use Motivational Interviewing to help client’s reach goals
- Lead/mentor team members
Registered Behavior Technician
Connections Behavior Planning and Intervention, LLC
Bothell, WA
04.2021 - 01.2023
- Provide Applied Behavior Analysis services to children and teens who are on autism spectrum or have challenging behaviors
- Maintain safety for both clients and staff
- Work with variety of ages - 2-19
- Work at children’s schools, homes, and centers
- Intervened with clients’ challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms
- Kept accurate records by documenting progress and adhering to prescribed behavior plan
- Learned specialized behavior approaches to implement behavioral strategies
Education
Bachelor of Arts - Social Work
Aurora University
Illinois12-2023
Associates of Art - Social Work
Ozarks Technical Community College
Missouri05-2020
Skills
- Direct support
- Capable of remaining calm under stressful and intense situations
- Motivational Interviewing
- Data collection
- Behavioral health
- Take constructive feedback and apply it immediately
- Documentation review
- Applied behavior analysis
- Attention to detail
- Experience with behavioral children
- Effective time management and prioritizing duties
- Crisis management
- HIPAA
- Microsoft Suite
- Resource research
- Effective communication
- Documentation
- Case Management
- Organizational Skills
- Case management
Certification
- CPI certified
- Blood borne pathogens certified
- CPR/First Aid certified
- Agency Affiliated Counselor
- CEU by King County Sexual Assault Resource Center Presented by Timothy Kahn
Timeline
Care coordinator
Compass Health
02.2024 - Current
Care Coordinator III
Newport Academy
03.2023 - 02.2024
Registered Behavior Technician
Connections Behavior Planning and Intervention, LLC
04.2021 - 01.2023
Associates of Art - Social Work
Ozarks Technical Community College
Bachelor of Arts - Social Work
Aurora University