Wellness Professional
Alexandra Rodriguez
Self Employed Services
Brooklyn,NY
Work Preference
Work Type
Seasonal WorkContract WorkFull TimeGig WorkConsulting
Location Preference
RemoteOn-SiteHybrid
Location:
Brooklyn, NYOrlando, FL
Open to relocation:
Yes
Minimum Desired Compensation
$90000/yr
2
Languages
19
Years of experience
Dynamic professional with expertise in client relationship management, team leadership, and program implementation. Proven ability to enhance customer satisfaction and streamline operations to drive revenue growth.
Work History
Sales Coordinator
5 Months- Guided prospective clients through consultations, coordinating transitions from initial inquiry to scheduled procedures to enhance client experience.
- Collaborated with administrative team to streamline scheduling, payment arrangements, and documentation for improved operational efficiency.
- Coordinated daily sales operations, facilitating seamless communication between departments to support overall sales objectives.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
Founder, CEO & President
11 Years- Implemented marketing strategies that elevated brand awareness across diverse platforms, enhancing engagement.
- Recruited, trained and mentored team members reinforcing service standards and professional development.
- Developed comprehensive wellness programs to enhance client satisfaction and retention.
- Coordinated external relationships, promotional activities, and events to boost brand visibility and improve client retention.
Holistic Wellness Practitioner
4 Years- Led initiatives to enhance patient care and in one-on-one and group settings.
- Streamlined administrative workflows, reducing processing time for patient records and appointments.
- Collaborated with interdisciplinary teams to implement and enhance evidence-based practices in the health and wellness sector.
Spa Manager
1 Year 11 Months- Developed and implemented staff training programs, resulting in improved service quality and enhanced team performance.
- Oversaw daily spa operations, achieving high levels of customer satisfaction through exceptional service delivery.
- Analyzed client feedback to identify areas for service improvement and implemented corrective actions.
- Managed inventory levels and procurement processes for spa products and supplies.
- Managed payroll processes within budget guidelines, ensuring optimal staffing levels to meet service demands.
- Recorded product sales into the spa's weekly income report.
Office Manager
1 Year 9 Months- Managed budgeting processes, ensuring accurate financial tracking and reporting.
- Coordinated team schedules to optimize resource allocation and ensure timely project completion.
- Streamlined office operations, improving workflow efficiency and reducing bottlenecks.
- Implemented new filing systems, improving document retrieval speed and organization.
- Led staff training programs to enhance skills and ensure compliance with company policies.
Education
Hospitality & Spa Management - Management & Hospitality
Associate of Business Administration - Business Administration
Nutrition - Nutrition Sciences
Personal Training - Personal Training
Bachelor of Science - Metaphysical Practitioner
Esthetics License - Esthetics
Skills
Client management
Program implementation
Sales strategy
Team leadership
Sales Strategies
Market Analysis
Customer communication
Data entry
Goals and performance
Accomplishments
- Achieved record-high client growth of 20% by developing a comprehensive sales and marketing plan, within a 30day period.
- Collaborated with marketing team of 3 in the development of sales events.
- Supervised team of 8 staff members, practitioners and front desk personnel.
- Achieved patient to client conversion by implementing software developer and creating website, along with sales marketing protocols.
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Holistic Wellness Practitioner
Self Employed Services
09.2022 - CurrentRead More
Sales Coordinator
Derma Clinic
01.2022 - 06.2022Read More
Spa Manager
My Day Spa
01.2017 - 12.2018Read More
Office Manager
Laser Touch
03.2015 - 12.2016Read More
Founder, CEO & President
Bella Estetica Beauty & Wellness Business Consultant
01.2008 - 01.2019Read More
University of California
Hospitality & Spa Management from Management & Hospitality
Read More
Iona College
Associate of Business Administration from Business Administration
Read More
Shaw Academy
Nutrition from Nutrition Sciences
Read More
ISSA
Personal Training from Personal Training
Read More
International Metaphysical Ministry University Seminary
Bachelor of Science from Metaphysical Practitioner
Read More
The New York School of Esthetics
Esthetics License from Esthetics
Read More