Alexandra Ryan
Charleston,SC
Summary
Compassionate healthcare professional with a strong focus on patient services and team collaboration. Known for maintaining a safe and clean environment while supporting patients in daily activities to promote independence and comfort.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Care Technician
MUSC
Charleston, SC
12.2025 - Current
- Assisted nursing staff with patient care tasks, ensuring comfort and safety.
- Monitored vital signs and reported changes to healthcare team promptly.
- Maintained cleanliness and organization of patient rooms and equipment.
- Supported patients in daily activities, enhancing overall well-being and independence.
- Documented patient information accurately in electronic health records system.
- Maintained clean and safe environment to promote patient safety and comfort.
Patient Service Representative
Prisma Health Upstate
Greenville, SC
03.2022 - 12.2025
- Managed patient scheduling and appointment coordination to optimize clinic operations.
- Facilitated communication between patients and healthcare providers to enhance service delivery.
- Processed insurance verifications and pre-authorizations to ensure timely patient access to services.
- Assisted in resolving patient inquiries and concerns, improving overall satisfaction rates.
- Trained new staff on operational procedures and customer service protocols, fostering team development.
- Verified insurance eligibility and coverage for patients.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Managed patient registration process, confirming data accuracy and completeness.
Home Warranties
Utility Partners of America
Greenville, SC
11.2021 - 03.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Inventory Specialist
Marleylilly - Monogrammed Gifts
Greenville, SC
08.2020 - 10.2021
- Managed inventory control processes to ensure optimal stock levels and minimize discrepancies.
- Implemented efficient tracking systems using inventory management software to streamline operations.
- Trained and mentored junior staff on best practices for inventory handling and accuracy.
- Analyzed inventory data to identify trends, improve forecasting, and reduce excess stock.
Education
High School Diploma -
Hillcrest High School
Simpsonville, SCSkills
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Basic life support
- Patient services
- Professional bedside manner
- Active listening
- Team collaboration
- Compassionate care
Certification
CPR
BLS
Timeline
Patient Care Technician
MUSC
12.2025 - Current
Patient Service Representative
Prisma Health Upstate
03.2022 - 12.2025
Home Warranties
Utility Partners of America
11.2021 - 03.2022
Inventory Specialist
Marleylilly - Monogrammed Gifts
08.2020 - 10.2021
High School Diploma -
Hillcrest High School