Alexandra Sanchez
Laredo
Summary
Reliable Medical Biller with coding and medical terminology knowledge. Polished and hardworking performer with background overseeing accounts and handling records management tasks. Team-oriented person with great decision-making skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Sales Associate
Dollar General
Laredo
01.2025 - 11.2025
- Assisted customers in locating products and answering inquiries.
- Operated cash register and processed transactions efficiently.
- Maintained cleanliness and organization of sales floor and stockroom.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
Home Care Provider
Saint Benedicts Home Health
Laredo
02.2024 - 09.2024
- Provided compassionate personal care to clients in their homes.
- Assisted clients with daily living activities, including bathing and grooming.
- Monitored client health and reported changes to healthcare professionals.
- Maintained a clean and safe living environment for clients.
- Developed trusting relationships with clients through active listening and support.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
Medical Billing Extern
Guiding Light Hospice
08.2022 - 09.2022
- Entered billing information into accounting software systems.
- Protected confidentiality of sensitive information to comply with HIPAA guidelines.
- Resolved patient billing issues and communicated with insurance carriers.
- Followed up on accounts until zero balance or turned over for collection.
Receptionist
Crown Chiropractic
08.2022 - 09.2022
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Diploma - Medical Billing And Coding Specialist
Southern Careers Institude
Austin, TXSkills
- Insurance Requirements
- Data Entry
- Healthcare Terminology
- HIPAA Guidelines
- Medical Information Recording
- Medical Records Management
- Statement Billings
- Claims Submissions
- CPT, HPCS, ICD-9-CM, ICD-10-CM, and DRG coding
- Office Operations
- Customer Service
- Critical Thinking
Timeline
Sales Associate
Dollar General
01.2025 - 11.2025
Home Care Provider
Saint Benedicts Home Health
02.2024 - 09.2024
Medical Billing Extern
Guiding Light Hospice
08.2022 - 09.2022
Receptionist
Crown Chiropractic
08.2022 - 09.2022
Diploma - Medical Billing And Coding Specialist
Southern Careers Institude