Alexandra Santibanez
Paterson
Summary
Experienced in patient care and clinical support, demonstrating proficiency in patient charting and diagnostic testing. Successfully organized patient charts and conducted various tests, ensuring compliance with established protocols for instrument sanitation. Assisted medical staff during surgical procedures while effectively monitoring vital signs of hospitalized patients. Strong background in appointment scheduling and customer service, contributing to enhanced patient flow and satisfaction within healthcare settings.
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Vanguard medical group
Verona
04.2022 - 06.2025
- Registered new patients into practice management software program accurately entering demographic information.
- Organized patient charts before each day's clinic sessions began.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
- Provided assistance to medical staff in performing minor surgical procedures.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Documented notes during patient visits.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Scheduled appointments for patients via phone and in person.
- Assisted back office patient processes to reduce office wait times.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Cashier
Christmas Tree Shops
Woodland Park
11.2020 - 03.2023
- During my employment at Christmas Tree Shop I worked cashier and as well as stocker.
- I ensured every customer was helped while shopping. Made sure they felt welcomed and greeted all customers the correct way.
- Wiped down all counters.
- Restocked shelves
Cashier
Wetzels pretzel's
Wayne
08.2018 - 03.2019
- Conducted price checks for special orders or discounts as requested by customers.
- Help restock the pretzel shelf.
Education
High School Diploma -
Harp Academy
Paterson, NJ06-2021
Some College (No Degree) - Medical Assistant
Fortis Institute
Wayne, NJSkills
- Patient charting
- Diagnostic testing
- Vital sign monitoring
- Surgical assistance
- Appointment scheduling
- Customer service
- Team collaboration
- Effective communication
- Clinical documentation
- Medical terminology in [languages]
- Communicating with patient families
- Stocking supplies
Languages
Spanish
Professional
References
References available upon request.
Timeline
Medical Assistant
Vanguard medical group
04.2022 - 06.2025
Cashier
Christmas Tree Shops
11.2020 - 03.2023
Cashier
Wetzels pretzel's
08.2018 - 03.2019
High School Diploma -
Harp Academy
Some College (No Degree) - Medical Assistant
Fortis Institute