Elizabeth Essman
Crawfordville,FL
Summary
Proven Medical Assistant with a solid background at Southern Medical Group, where I streamlined operations by overhauling supply inventory management, enhancing patient care through educational support, and leading staff training. Expert in medical office administration and patient management, I blend compassionate care with efficiency, achieving significant improvements in patient satisfaction and operational workflow.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Southern Medical Group
07.2016 - Current
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Collected and documented patient medical information such as blood pressure and weight.
- Implemented care and efficiency improvements to support and enhance office operations.
- Oriented and trained new staff on proper procedures and policies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Measured patient pulse oximetry.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Education
Licensed Practical Nurse - Nursing
Lively Technical College
Tallahassee, FLHigh School Diploma -
Jefferson County Highschool
Monticello, FL05-1997
Skills
- Medical office administration
- Indirect patient care
- Maintaining confidentiality
- Patient management
- Valid [state] driver's license
- Compassionate
- Reliable team player
- Sterilization techniques
- Proper sterilization techniques
- Transcription
- Insurance authorizations
- HIPAA regulations
- Phone and email etiquette
- Front desk management
- Appointment management
- Clinical medical assistance
- Managing patient records
- Office administration
- Clinical documentation
- Medical billing
- Document management
- Patient charting
- Flexible schedule
- Records management
- Medical terminologies
- Multi-line telephone management
- Electronic charting
- Medical records confidentiality
- Cleaning and sanitizing
- Bookkeeping
- Workload management
- Team leadership
- Computer skills
- Problem-solving
- Positive attitude
- Attention to detail
- Regulatory compliance
Timeline
Medical Assistant
Southern Medical Group
07.2016 - Current
Licensed Practical Nurse - Nursing
Lively Technical College
High School Diploma -
Jefferson County Highschool
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