Alexandra Silvas
El Mirage,AZ
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's
14111 N Prasada Gateway Ave, Surprise, Az 85388
03.2020 - Current
- Supervised daily operations to ensure compliance with quality and safety standards.
- Managed inventory levels, optimizing stock control to minimize waste and maximize efficiency.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
CNA
Advanced Health Care of Glendale
16825 N 63rd Ave, Glendale, AZ 85306
08.2024 - 02.2025
- Provided compassionate care, assisting patients with daily activities and personal hygiene.
- Monitored vital signs, documenting changes to ensure timely medical interventions.
- Enhanced patient comfort by maintaining a clean and safe environment in compliance with health regulations.
- Advocated for patient needs, communicating effectively with families and healthcare providers.
- Assisted patients with daily living activities, promoting independence and dignity.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
Education
High School Diploma -
Valley Vista High School
15550 N Parkview Pl, Surprise, AZ 8537405-2021
Skills
- Cash handling and inventory knowledge
- Employee onboarding and training
- Motivated, Passionate, and engaged
- Delegate work
- Adaptable work hours
- Punctual and reliable
- Effective execution of opening and closing tasks
- Commitment to continuous learning
- Compassion and empathy
- Meticulous attention to detail
- Expertise in HIPAA compliance
- Excellent communication
Certification
BLS Provider 6/24-6/26
CNA license 8/24-9/2026
Standard First Aid certified 6/25-6/27
Timeline
CNA
Advanced Health Care of Glendale
08.2024 - 02.2025
Shift Manager
McDonald's
03.2020 - Current
High School Diploma -
Valley Vista High School