Alexandra Smith

• Finalized parts sales at counter and through telephone by resolving inquiries efficiently.
• Recommended products to enhance brand effectiveness and meet customer needs.
• Achieved superior customer satisfaction through proactive communication strategies.
• Prepared and delivered precise quotes and invoices for parts orders promptly.
• Collaborated on large projects with coworkers, demonstrating strong teamwork capabilities.
• Monitored daily sales metrics to align efforts with performance goals.
• Updated procedures to maintain high service standards and meet sales targets.
• Contacted satisfied customers to suggest additional services, promoting continuous engagement.

• Managed execution of variable tasks from start to finish within assigned district stores.
• Conducted planograms and physical inventories to align with merchandising strategies.
• Supported merchandise and fixture assembly efforts, ensuring optimal store presentation.
• Maintained all store signage, contributing to effective visual displays.
• Interacted with customers and colleagues, delivering outstanding customer service experiences.
• Engaged in regular training sessions to advance product knowledge and service expertise.
• Established measurable project goals for tracking progress and evaluating results.
• Utilized document management system for streamlined organization of company files.

Executed preventive maintenance, including oil changes and tune-ups on various vehicles.

• Serviced and repaired brakes, engines, exhaust systems, and fuel systems as necessary.
• Replaced and repaired worn components like brake pads and wheel bearings using hand tools.
• Replaced breaks, calipers, and performed tire rotations, balancing, and undercoating on vehicles.
• Conducted transmission work on John Deere 4430, enhancing equipment reliability.
• Repaired Cummins engines by replacing heads and injectors to restore performance.
• Installed turbos on 4020 models to improve operational efficiency.

• Delivered legendary customer service while engaging with customers and team members.
• Prepared reports on sales activities, customer feedback, and inventory status.
• Quickly mastered required tasks to enhance overall performance.
• Processed and stocked merchandise in compliance with store policies.
• Organized inventory for efficient access and maintained optimal stock levels.
• Executed opening and closing duties, including display setup and floor cleaning.
• Operated cash registers to accurately process customer payments.
• Collaborated with team members to drive productivity and operational efficiency.

• Operated various heavy equipment, including excavator, dozer, and loader, to execute excavation tasks efficiently.
• Installed agricultural tile and set septic tanks for construction projects.
• Assisted in building foundations, preparing sites, and installing water lines and sand filters.
• Executed loading and unloading of trucks with construction materials such as gravel and asphalt.
• Adhered to safety regulations during equipment operations to ensure safe work practices.
• Utilized front-end loader to relocate dirt and base materials effectively.
• Managed offloading of rocks, debris, and other materials from heavy machinery.
• Acquired knowledge of new equipment and attachments to enhance operational efficiency.