Alexandra Sweeney
Acushnet,MA
Summary
Highly enthusiastic human resource professional with 15 years of retail experience. Self-starter with knowledge of
Kronos, Peoplesoft, LMS, Success Factors and basic ADP. Strong moral gauge and ability to multi task in fast paced environment. Extremely dedicated employee to the company with knowledge of state laws and federal laws.
Overview
15
15
years of professional experience
Work History
Associate Relations Managers (HR Manager)
Hannaford Supermarket
Taunton, MA
01.2023 - Current
- Promote positive associate relations and business partnerships with store management.
- Ensure store compliance with company policies, practices, legal requirements and ethical procedures
- Develop and maintain a solid business partnership with Store and Department Managers to ensure that communication between Store Management and associates is consistent with good HR practices
- Support culture through role modeling and coaching key management how to effectively manage performance, manage change, and maintain a positive associate environment
- Field AR concerns, discuss with Store Management, elevate to AR Specialist when appropriate
- Facilitate recruiting, onboarding and ensure the completion of training for all new hires.
- Review written counseling sessions and terminations for fairness and consistency
- Work with store manager to hold department leaders accountable to ensuring proper training is complete prior to associates being expected to perform their full responsibilities
- Conduct listening sessions
- Payroll for 200+ associates
- Manage open enrollment for benefits
- Coach management as needed
- Oversight of Learning Programs
- Plan associate engagement events
- Conduct monthly High Potential meetings with identified associates to support talent growth
- District trainer for newly onboarded Associate Relations Managers
- Support disability and workers compensation open cases; act as liaisons between corporate partners, retail managers, and associates
- Facilitate the creation of transitional work plans
Associate Relations Manager
Hannaford Supermarket
Middleboro
08.2019 - 01.2023
- Promote positive associate relations and business partnerships with store management.
- Ensure store compliance with company policies, practices, legal requirements and ethical procedures
- Develop and maintain a solid business partnership with Store and Department Managers to ensure that communication between Store Management and associates is consistent with good HR practices
- Support culture through role modeling and coaching key management how to effectively manage performance, manage change, and maintain a positive associate environment
- Field AR concerns, discuss with Store Management, elevate to AR Specialist when appropriate
- Facilitate recruiting, onboarding and ensure the completion of training for all new hires.
- Review written counseling sessions and terminations for fairness and consistency
- Work with store manager to hold department leaders accountable to ensuring proper training is complete prior to associates being expected to perform their full responsibilities
- Conduct listening sessions
- Payroll for 150+ associates
- Manage open enrollment for benefits
- Coach management as needed
- Oversight of Learning Programs
- Plan associate engagement events
- Conduct monthly High Potential meetings with identified associates to support talent growth
- District trainer for newly onboarded Associate Relations Managers
- Support disability and workers compensation open cases; act as liaisons between corporate partners, retail managers, and associates
- Facilitate the creation of transitional work plans
Payroll Administrator/Backup ARM
Hannaford Supermarket
Middleboro
11.2015 - 08.2019
- Covered for the Associate Relations Manager when she was on vacation and when she was at work trained for the position.
- Promote positive associate relations and business partnerships with store management.
- Ensure store compliance with company policies, practices, legal requirements and ethical procedures
- Develop and maintain a solid business partnership with Store and Department Managers to ensure that communication between Store Management and associates is consistent with good HR practices
- Support culture through role modeling and coaching key management how to effectively manage performance, manage change, and maintain a positive associate environment
- Payroll for 150+ associates
Certified Pharmacy Technician
Hannaford Supermarket
Middleboro, MA
08.2014 - 08.2019
- Routinely operated the computerized Resource and Enterprise Pharmacy System (EPS) and Massachusett Immunization Information System (MIIS)
- Entered new patient profiles and prescriptions into EPS software system
- Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters
- Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders
- Receiving and returning orders to Cardinal Health.
- Basic compounding
- Private projects such as health fairs, flu clinics, and Hannaford healthy saver promotions
Cashier
Hannaford Supermarket
Middleboro, MA
10.2008 - 08.2014
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Arts - Theatre Arts
Dean College
Franklin Ma05.2014
Skills
- Microsoft Word
- Microsoft Excel
- Kronos
- Peoplesoft
- Basic ADP
- Success Factors
- LMS
- Regulatory Compliance
- Policy Enhancements
- Accident Investigations
2022 District Lead for Woman in Retail Business Group
Held monthly meetings with representatives from each store in the district to support Woman in Business Group work. Collaborated and planned content for monthly meetings with co-leads and assigned homework to support mission and cascade information out at store level via store leads.
Timeline
Associate Relations Managers (HR Manager)
Hannaford Supermarket
01.2023 - Current
Associate Relations Manager
Hannaford Supermarket
08.2019 - 01.2023
Payroll Administrator/Backup ARM
Hannaford Supermarket
11.2015 - 08.2019
Certified Pharmacy Technician
Hannaford Supermarket
08.2014 - 08.2019
Cashier
Hannaford Supermarket
10.2008 - 08.2014
Bachelor of Arts - Theatre Arts
Dean College