Alexandra Thompson
Program Manager
Denver,CO
Summary
Experienced Program Manager adept at optimizing sales processes and improving team performance through strategic training initiatives and technology integration. Proven ability to enable sales teams to consistently reach and exceed their targets by equipping them with the tools and knowledge needed to excel. A collaborative leader skilled in cross-functional communication, committed to delivering measurable results and enhancing sales teams' success.
Overview
5
5
years of professional experience
Work History
Program Manager - Inside Sales
Epiq Global
2022.03 - Current
- Solely responsible for managing Epiq Inside Sales essential toolkit, comprising of 6sense, ZoomInfo, Outreach, G2, and LinkedIn Sales Navigator
- Managed end-to-end contract renewals and negotiations, collaborating with VP of Sales, President of Sales, VP of Finance, and procurement team, securing multiple 2-year deals totaling over $200,000
- Facilitate daily cross-team communication to align messaging strategies and marketing campaigns, creating a cohesive message and boosting follow-up with two additional meetings per event
- Trained employees on new technology and sales methods to build highly-knowledgeable and successful team.
Email Marketing Specialist
StackCommerce
2021.01 - 2022.03
- Implemented and executed daily retention marketing tactics, including Email, SMS, Webpush, and more
- Developed user behavior-driven product recommendation algorithms in Dynamic Yield, leading to consistent 10% month-over-month increase in click-through rates for subscribers.
- Tracked key performance indicators to measure success of campaigns.
Marketing Operations Specialist
CompuCom
2019.01 - 2020.12
- Implemented workflow automation solutions to streamline and optimize marketing processes, resulting in significant reduction in manual tasks and a 15% increase in team productivity
- Optimized marketing tech stack using analytics, ensuring seamless CRM and automation integration
- Met with vendors to assess products, inquire about services and negotiate pricing
- Devised data visualization dashboards to make complex data more accessible to stakeholders
Education
Bachelor of Science - Sport Management
Queens University of Charlotte
Charlotte, NC05.2018
Skills
- Sales Tracking
- Database Management
- Business Objective Analysis
- Review Contracts
- Operating Procedures and Policies
- Technical Integration
- CRM Software
- Persuasive Negotiations
- Data and Trend Forecasting
- Strategic Communication
Hobbies
- NCAA Collegiate Athlete
- Volleyball Coach (5 years)
- Yoga Instructor (2 years)
Timeline
Program Manager - Inside Sales
Epiq Global
2022.03 - Current
Email Marketing Specialist
StackCommerce
2021.01 - 2022.03
Marketing Operations Specialist
CompuCom
2019.01 - 2020.12
Bachelor of Science - Sport Management
Queens University of Charlotte
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