Robert Mercado
Old Tappan
Summary
Diligent sales consultant with a proven track record in internal sales, effectively nurturing client relationships and driving revenue growth. Known for a collaborative approach and flexibility in adapting to changing demands, ensuring team success and customer satisfaction. Demonstrated success in closing deals and exceeding sales targets by leveraging deep product knowledge and strategic selling techniques. Expertise in CRM software and exceptional communication skills facilitate seamless collaboration and outstanding customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Internal Sales Representative
ConsumerBuzz
09.2023 - Current
- Upsold products and services strategically, increasing average transaction value and revenue generation.
- Boosted customer satisfaction by providing knowledgeable product information and addressing concerns promptly.
- Performed cold calling campaigns targeting potential customers, generating new business opportunities consistently.
- Established rapport with key decision-makers within targeted accounts, facilitating successful negotiations and partnerships.
Sales Representative
Impact Zone
06.2022 - 09.2023
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
Education
No Degree - Electrical Engineering
Electrical Training Academy | ETA Bootcamp
03-2024
High School Diploma -
Northern Valley Regional At Old Tappan
06-2022
Skills
- Collaboration: Working effectively with cross-functional teams (eg, marketing, customer support) to achieve sales targets
- Upselling strategies
- Goal Setting: Experience in setting and meeting individual or team sales targets
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Cold calling expertise
Certification
- OSHA Certified
Timeline
Internal Sales Representative
ConsumerBuzz
09.2023 - Current
Sales Representative
Impact Zone
06.2022 - 09.2023
High School Diploma -
Northern Valley Regional At Old Tappan
No Degree - Electrical Engineering
Electrical Training Academy | ETA Bootcamp
Similar Profiles
Mackenzie WardMackenzie Ward
Motel Receptionist at Tradewinds Motor LodgeMotel Receptionist at Tradewinds Motor Lodge
Sarah A. ManusSarah A. Manus
Renovator and Designer at Dark Horse Design and InteriorsRenovator and Designer at Dark Horse Design and Interiors
SARAH DIDONATOSARAH DIDONATO
Clinical Experience Student Teaching Internship at North Stratfield Elementary SchoolClinical Experience Student Teaching Internship at North Stratfield Elementary School
John PongaJohn Ponga
Internal Sales Representative at THODE Knife & Saw LtdInternal Sales Representative at THODE Knife & Saw Ltd
Allison ZahoryAllison Zahory
Internal Sales Representative at Kaeser Compressors IncInternal Sales Representative at Kaeser Compressors Inc