Alexandra Valli
Post Falls,ID
Summary
Hardworking & reliable agent focused on completing work quickly to consistently exceed targets. Dedicated to business success & always working on keeping our customers returning! I am a very outgoing, happy, and loving person. I always try to see the positive side of everything in life. I am always committed to my job. I would be a person you wouldn't regret hiring! l focus on going above and beyond to support my team and serve customers. l am trained in customer service jobs and offering top notch abilities. I am motivated to continue to learn and grow as a professional as well.
Overview
9
9
years of professional experience
Work History
Ramp Agent
Delta Unifi
2024.07 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into parking positions using hand signals and wands.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage on multiple flights a day.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
Wood Finisher
Dura Supreme Cabinetry
2023.07 - 2024.05
- Recognized material deformation such as knots and used appropriate tools to blend surfaces.
- Adjusted or removed protruding hardware to smooth furniture or materials requiring painting.
- Utilized chisels and scrapers to prepare material shape in preparation for sanding.
- Sanded outdoor furniture and structures and applied sealant for weather protection.
Server/Bartender
El Diablo Tequila And Taco Bar
2022.04 - 2023.06
- Checked guests' identification before serving alcoholic beverages.
- Built relationships with customers to encourage repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maintained full product knowledge of menu and specials
- Made suggestions to customers based on preferences
- Always mindful of sanitation and safety considerations when handling food.
Customer Service Representative
American Airlines
2021.06 - 2022.01
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Handled customer inquiries and suggestions courteously and professionally.
Cashier
Safeway
2016.01 - 2018.06
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Accelerated Learning Center
Phoenix, AZ01.2020
Skills
- High-Volume Experience
- Sales Expertise
- Check Payment Processing
- Cash Handling
- Dining Customer Service
- Fast Learner
- Communication Skills
- Basic Math
- Upselling
- Outstanding Customer Service
- Health Code Compliance
- Typing Proficiency
- Active Listening
- Customer Service
References
1.) Morgan Pikulinski 609 464 4320
2.) Sara Kariniemi 906 869 2241
3.) Emily Karvonen 480 482 9850
Timeline
Ramp Agent
Delta Unifi
2024.07 - Current
Wood Finisher
Dura Supreme Cabinetry
2023.07 - 2024.05
Server/Bartender
El Diablo Tequila And Taco Bar
2022.04 - 2023.06
Customer Service Representative
American Airlines
2021.06 - 2022.01
Cashier
Safeway
2016.01 - 2018.06
Accelerated Learning Center
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