Alexandra VanReyendam
Chesterfield,MI
Summary
Dynamic team player with a proven track record in high-pressure environments. Skilled in problem-solving and attention to detail, consistently delivering exceptional service and enhancing customer loyalty.
Innovative thinker with passion for scientific research and problem-solving. Well-versed in biology and genetic analysis, with practical skills in PCR and DNA sequencing. Dedicated to contributing to breakthroughs that improve health and quality of life.
Overview
4
4
years of professional experience
Work History
Waitress
Leo's Coney Island
Chesterfield, MI
12.2022 - Current
- Delivered exceptional customer service in a fast-paced dining environment.
- Assisted in training new staff on menu offerings and service standards.
- Coordinated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables efficiently, prioritizing guest needs and requests.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Lead Busser
El Charro Mexican Grill
09.2022 - 12.2022
- Assisted in maintaining cleanliness and organization of dining areas for optimal guest experience.
- Collaborated with servers to efficiently deliver food and beverages to tables.
- Supported team members in restocking supplies, ensuring readiness during peak hours.
- Monitored table turnover rates, facilitating prompt service and enhancing customer satisfaction.
- Trained new bussers on restaurant protocols and best practices for efficient operations.
Education
Bachelor of Science - Biotechnology
Central Michigan University
Mount Pleasant, MI05.2028
High School Diploma -
L'Anse Cruse High School North
Macomb, MI05.2024
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Sample preparation
- Laboratory safety protocols
- Chemical handling
- Data analysis
- Specimen handling
- Media creation
- Document processing
- Safety protocols
- Sterile technique
- Chromatography
- PCR techniques
- Electrophoresis
- DNA sequencing
Timeline
Waitress
Leo's Coney Island
12.2022 - Current
Lead Busser
El Charro Mexican Grill
09.2022 - 12.2022
Bachelor of Science - Biotechnology
Central Michigan University
High School Diploma -
L'Anse Cruse High School North