Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexandra Vega

San Juan

Summary

ive been working for customer service for about 2 years now, i’m a team player, i like to keep organized, hardworking and very motivated to learn new stuff and get more experienced, i’ve been working with fast paced, im patient when it comes to customers that are upset, i try my best to keep them satisfied and to fix what the problem is

Overview

2
2
years of professional experience

Work History

Customer Service Representative

McDonald's
San Juan
03.2024 - Current
  • Conducted regular follow-up calls with customers after resolving their issues.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.

Education

High School Diploma -

PSJA Southwest Early College Highschool
Pharr, TX
06-2023

Skills

  • Customer service
  • Data analysis
  • Process improvement
  • Survey implementation

Timeline

Customer Service Representative

McDonald's
03.2024 - Current

High School Diploma -

PSJA Southwest Early College Highschool
Alexandra Vega