Alexandra Vela
Mesquite
Summary
Empathetic and compassionate individual with strong commitment to supporting individuals and families. Possesses foundational knowledge in social welfare policies and case management, alongside skills in active listening and conflict resolution. Dedicated to making meaningful impact by fostering positive change and promoting well-being.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Social Work Intern
Wilkinson Center
01.2025 - 05.2025
- Conducted client intakes for the food pantry, managing and distributing donations from local donors and the North Texas Food Bank through a CRM case management system
- Assisted clients with appointment scheduling, data entry, and referrals for Adult Education and Literacy (AEL) programs
- Supported clients in pursuing GEDs or trade certifications by helping them identify interests and address barriers to success
- Collaborated with Dallas College locations to provide case management for students pursuing vocational training
- Maintained accurate client records, developed resource plans, and ensured seamless service delivery to meet individual and community needs
Wraparound Specialist III
Dallas Independent School District
10.2022 - 08.2024
- Conduct initial intake and needs assessments with homeless students (middle and high school) to provide tailored resources such as transportation, school supplies, and food
- Collaborate with staff to ensure understanding and integration of program services, enhancing support for at-risk students
- Document interactions, referrals, and outcomes in digital case management systems, ensuring accurate tracking and reporting
- Act as a liaison, developing relationships with community providers and resources, and maintaining an updated provider database for quick access to services
- Provide consistent case management and follow-up for families experiencing housing instability, working toward stabilization
- Coordinate monthly outreach events to increase program visibility and establish collaborative partnerships with community organizations
Teacher Assistant
Dallas Independent School District
09.2021 - 01.2022
- Engaged with parents, providing updates on their child’s progress to encourage positive family-school communication
- Supported classroom management and discipline, maintaining a structured learning environment
- Assisted with lesson planning, organized classroom activities, and led small group instruction for academic support
- Promoted social-emotional learning by encouraging students’ development in skills like empathy and self-regulation
Education
Bachelor’s degree - social work
The University of Texas At Arlington
Arlington, TX01-2025
Associate of Science -
Dallas College
Dallas, TX01-2023
Skills
- Microsoft Office Suite
- Case Management Software
- Strong written and verbal skills
- Active listening
- Empathetic client engagement
- Crisis Management
- Conflict Resolution
- Cultural Competency
- Social Services Advocacy
- Community Outreach
- Record-keeping
- Case Documentation
- Needs Assessment
- Data Entry
- Emotional Intelligence
- Sensitivity to Cultural Diversity
- Relationship Building
Certification
- Certified Teacher Assistant, Dallas ISD
- Opioid Addiction & Fentanyl Awareness, Mental Health Services, DISD
- Cybersecurity Awareness, DISD
- In Her Shoes Domestic Violence Awareness, UTA
Scholarly Activities
- Trio Student Support Services, Dallas College
- Mindfulness & Mental Resilience Online, University of Texas at Arlington
- Dean’s List, Fall 2023, Fall 2024 (4.0 GPA)
- Mavs For Mental Health Awareness
- Mav Undergraduate Scholarship Recipient
Languages
Spanish
Professional Working
Timeline
Social Work Intern
Wilkinson Center
01.2025 - 05.2025
Wraparound Specialist III
Dallas Independent School District
10.2022 - 08.2024
Teacher Assistant
Dallas Independent School District
09.2021 - 01.2022
Bachelor’s degree - social work
The University of Texas At Arlington
Associate of Science -
Dallas College
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