Alexandra Vurgaropulos
Tyngsboro,MA
Summary
Friendly and reliable front desk receptionist with strong customer service and communication skills developed through experience at Victoria’s Secret. Known for creating a welcoming first impression, managing busy front-end operations, and keeping things organized in fast-paced environments. Bring a professional demeanor, strong attention to detail, and a genuine enthusiasm for helping people. Currently seeking a full-time receptionist role where I can grow and contribute to a team.
Overview
6
6
years of professional experience
Work History
Sales Associate / Front Desk Receptionist
Victoria Secret & PINK
12.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Restaurant Hostess
Bahama Breeze
05.2023 - 10.2023
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Supported restaurant promotions and events by informing guests of upcoming happenings or special menu items.
Barista
Starbucks
01.2020 - 11.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Health Administration
Middlesex Community College - Lowell
Lowell, MA05.2026
High School Diploma -
Florence High School
Florence, AL05.2021
Skills
- Compulink (EHR system)
- Active listening and clear verbal communication
- Professional phone and email etiquette
- Microsoft Office Suite
- Google Workspace
- File and records management
- Data entry and database management
- Reliable and punctual
Timeline
Sales Associate / Front Desk Receptionist
Victoria Secret & PINK
12.2023 - Current
Restaurant Hostess
Bahama Breeze
05.2023 - 10.2023
Barista
Starbucks
01.2020 - 11.2022
High School Diploma -
Florence High School
Health Administration
Middlesex Community College - Lowell
Student Internship
Spent sophomore through senior year as a student intern at North Alabama Medical Center in Florence, AL, gaining hands-on exposure to hospital operations and patient care. Shadowed medical technicians and nurses across multiple departments, with a focus on geriatrics and pediatrics. Assisted with daily clinical routines, observed diagnostic procedures, and developed strong communication skills while learning to navigate the environment of a working hospital.