Summary
Overview
Work History
Education
Skills
Personal Information
Cooking, biking and upcycling furniture
Timeline
Generic

Alexandra Watson

Clarion,PA

Summary

Well-qualified Customer Relations expert familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges. Dynamic professional possesses excellent communication and customer service skills. Builds good rapport with customers through positive engagement. Highly committed to providing outstanding product demonstrations.

Overview

15
15
years of professional experience

Work History

Brand Ambassador/ Independent Contractor

01.2010 - Current
  • Working with dozens of marketing agencies promoting their new products and cross selling their other products
  • Have interacted with thousands of customers in various events.

Remote Claims Examiner/First Source-Molina Health Care

01.2021 - 01.2023
  • Approving or denying claims payments, manage claims, negotiate settlements, reviewing claim findings, claims adjuster, issue payout amounts, settle disputes, customer service, follow policies and procedures, entering data, administration duties and chat customer service.

Mobile Expert/ OSL Retail Services

01.2017 - 01.2019
  • Wireless Retail Sales Associate
  • Process new activations, upgrades and sales of devices, five star customer service, handling inventory and merchandising, opening and closing, troubleshooting, advising customers how to use their devices, Apple, Android, iPad, Ring, etc.

Front Desk Clerk

Choice Hotels Comfort Inn
01.2010 - 01.2015
  • Assisting customers, resolving complaints, booking and canceling stays, accounting, billing, etc.

Education

General Studies -

Youngstown State University
01.2017

Skills

  • Creativity
  • Leadership
  • Organization
  • Problem solving
  • Teamwork
  • Customer Service
  • Effective communicator
  • Customer Engagement
  • Exceptional communication
  • Customer Relations
  • Adaptable Personality
  • Team Leadership Qualities
  • Relationship builder

Personal Information

Title: Remote Customer Service

Cooking, biking and upcycling furniture

I find enjoyment in cooking, biking and upcycling furniture. One of my cherished pieces was taking an old dresser and upcycling it to a Super Mario dresser for my son.

Timeline

Remote Claims Examiner/First Source-Molina Health Care

01.2021 - 01.2023

Mobile Expert/ OSL Retail Services

01.2017 - 01.2019

Brand Ambassador/ Independent Contractor

01.2010 - Current

Front Desk Clerk

Choice Hotels Comfort Inn
01.2010 - 01.2015

General Studies -

Youngstown State University

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Alexandra Watson