Alexandra Whittington
Council Bluffs,IA
Summary
Persuasive and friendly with 1.5 years managing experience and 3 years customer service experience. Skilled in customer service and communication. Works well in busy environment.
Overview
5
5
years of professional experience
Work History
Instructor
Kerri's Dance Studio
08.2018 - Current
- Offered one-on-one instruction to students by appointment.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Planned and oversaw group, couples, and individual dance performances.
Floor Manager
Lululemon Athletica
07.2021 - 02.2023
- Established performance goals for employees and provided feedback on methods for reaching goals.
- Implemented challenging department goals to drive performance.
- Opened and closed location and monitored shift changes.
- Supervised employees and store location.
Sales Associate
Lululemon Athletica
10.2019 - 07.2021
- Provided positive first impressions to welcome existing, new, and potential customers.
- Managed cash register after end of shift to balance and record accurate transactions.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Bar Tender
Oskies
01.2020 - 03.2020
- Kept bar presentable and well-stocked to meet customer needs.
- Conducted regular inventory count to keep bar and drink supplies stocked.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Followed strict recipes and drink measurements to minimize product used.
Education
BBA - Business Administration
Southern New Hampshire University
Hooksett, NH11.2023
High School Diploma -
Lewis Central Senior High School
Council Bluffs, IA05.2019
Skills
- Stock Management
- Billing and Payment Processing
- Group and Individual Instruction
- Handling Difficult Customers
Timeline
Floor Manager
Lululemon Athletica
07.2021 - 02.2023
Bar Tender
Oskies
01.2020 - 03.2020
Sales Associate
Lululemon Athletica
10.2019 - 07.2021
Instructor
Kerri's Dance Studio
08.2018 - Current
BBA - Business Administration
Southern New Hampshire University
High School Diploma -
Lewis Central Senior High School
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