Alexandra Wilson
Boulder,CO
Summary
My background in customer service and hospitality has given me the skills to attended to and communicate well with customers. I am willing to learn and adapt in in order to cooperate and fit well in a work space. I am enthusiastic about any job and will dedicate my full energy and self to the work at hand.
Overview
5
5
years of professional experience
Work History
Waitress/Managing Bartender
Tannin&Oak
London, U.K
04.2019 - 08.2021
- Developed positive relationships with regular customers
- Dealt with complaints and concerns quickly and effectively
- Took bookings and organized large reservations and events
- Took orders/waited tables
- Performed cashier duties
Hospitality
Greencroft Gardens Bed&Breakfast
London, UK
01.2017 - 01.2018
- Took reservations as well as organizing diary and deposits
- Greeted, registered and assigned rooms to guests
- Performed daily maintenance and housekeeping duties
- Entertained guests daily and offered recommendations for sightseeing/dining.
- Offered services in travel planning
Shadowing at a Hospital
Kibuli Muslim Hospital
Kampala, UG, Uganda
08.2017 - 08.2017
- Shadowed in a General Practice for total of 20 hours
- Gained insight into the daily operations of a hospital environment
- Experienced how a charity organization is run
- Observed physical examinations and diagnosis of various patients
Education
Diploma - Fine Art
University of The Arts London (UAL)
London, UK06-2019
High School Diploma -
Queens College London
London, UK06-2018
Bachelor of Arts - English And Journalism
University of Colorado At Boulder
Boulder, COSkills
- Guest relations management- experienced in customer service
- Good communication with co-workers and welcome to criticism and advice
- Self-motivated and keen to gain experience
- Adapt well to new environments
- Good organization skills and punctuality
- Strong writing and editing ability
Accomplishments
- National Citizenship Service (NCS)
- Experienced teamwork as I lead my group through a project addressing homelessness in London. We had to work quickly and under pressure in order to create a well-rounded idea to present to a panel of judges.
- Offshore Grandslam Award- International Game Fish Association
This award involved the locating and independently reeling in of various species of fish within a certain time limit.
Timeline
Waitress/Managing Bartender
Tannin&Oak
04.2019 - 08.2021
Shadowing at a Hospital
Kibuli Muslim Hospital
08.2017 - 08.2017
Hospitality
Greencroft Gardens Bed&Breakfast
01.2017 - 01.2018
Diploma - Fine Art
University of The Arts London (UAL)
High School Diploma -
Queens College London
Bachelor of Arts - English And Journalism
University of Colorado At Boulder
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