Alexandra Zeno
American Family Care, Inc
PORT CHARLOTTE,FL
2
Languages
1
Certification
2
years of professional experience
Proficient Registered Medical Assistant with expertise in medication administration and patient intake. Known for strong communication skills and attention to detail, ready to contribute to a collaborative healthcare team and improve patient outcomes.
Positive, upbeat, and compassionate, with a strong foundation in medical terminology and patient care procedures. Proficient in vital signs monitoring and clinical documentation, ensuring accurate and efficient patient records. Committed to delivering exceptional patient care and contributing to a supportive healthcare environment.
Work History
Registered Medical Assistant
1 Year 11 Months- Administered medications and injections as prescribed, following strict safety protocols.
- Assisted in patient intake, ensuring accurate collection of medical history and vital signs.
- Facilitated communication between patients and healthcare providers, improving service delivery efficiency.
- Maintained cleanliness and organization of examination rooms to enhance patient experience.
- Supported clinical staff in various procedures, enhancing overall team productivity.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared and administered medications to alleviate patient symptoms.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
- Taught patients about medications, procedures, and care plan instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Documented patient information accurately in electronic health records for streamlined data access.
- Participated in quality improvement initiatives, contributing to enhanced care standards within the practice.
- Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
- Performed medical records management, including filing, organizing and scanning documents.
- Completed EKGs and other tests based on patient presentation in office.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Bachelor of Science - Health Sciences
Associate of Science - Medical Assisting Sciences
- 3.5 GPA
- cum laude graduate
- [National Society of Leadership and Success] Member
Skills
Medication administration
Immunization administration
Laboratory specimen collection
Phlebotomy techniques
Patient assessments
Vital signs assessment
Vital signs measurement
Wound care assistance
Medical terminology
Anatomy and physiology
HIPAA compliance
Privacy and confidentiality
Insurance verification
First aid and CPR
Certification
- RMA - Registered Medical Assistant
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Registered Medical Assistant
American Family Care, Inc
09.2024 - CurrentRead More
Keiser University
Bachelor of Science from Health Sciences
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Keiser University
Associate of Science from Medical Assisting Sciences
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