Alexandre Faria Gappo Prata
Orlando,Florida
Summary
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Overview
7
7
years of professional experience
Work History
Driver
Lyft
11.2019 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Communicated with customers to provide delivery updates and confirm delivery locations.
Amazon Flex Driver
Amazon
11.2019 - 06.2024
- Handled packages responsibly, reducing instances of damage or loss during transit.
- Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
- Increased customer satisfaction with timely deliveries and accurate package handling.
- Completed thorough vehicle inspections before each shift, identifying any potential maintenance needs or safety concerns early on.
- Resolved delivery issues proactively by communicating with customers and providing updates on estimated arrival times.
- Enhanced delivery efficiency by optimizing routes and adhering to schedules.
- Navigated various weather conditions safely, maintaining consistent on-time delivery rates regardless of external challenges.
- Provided exceptional customer service by addressing concerns and answering questions promptly and professionally.
- Adapted quickly to changes in delivery routes or assignments, demonstrating flexibility in meeting business needs.
- Maintained accurate records of completed deliveries, ensuring seamless communication with dispatch and management regarding any discrepancies or issues encountered.
- Developed strong relationships with management and fellow drivers, fostering a positive work environment.
Valet
LCP
02.2017 - 09.2018
- Explained parking rates and retrieval procedures to guests upon arrival.
- Contributed to positive guest experiences by offering prompt assistance and addressing concerns effectively.
- Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
- Handled cash transactions accurately, ensuring proper payment for services rendered.
- Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
- Delivered above and beyond service to VIP guests at property.
- Assessed condition of customer vehicles both before and after parking to verify condition of vehicles.
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Collaborated with hotel staff to ensure seamless communication regarding guest arrivals and departures.
- Assisted guests with luggage, maintaining a courteous and professional demeanor at all times.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
Education
Bachelor of Science - Physical Therapy
Catholic University of PetropolisPetropolis -
Petropolis . RJ -Brazil07.2003
Skills
- speak Portuguese and Spanish
- Excellent customer service skills
-Advanced driving and vehicles maneuvering skills
-Ability to work under pressure and in a fast-paced environment
-Attention to detail and organizational skills
-Effective communication and interpersonal skills
-Teamwork and collaboration
-Familiarity with luxury vehicles and their features
-Familiarity with vehicles with manual transmission
Languages
Portuguese
Native or Bilingual
Spanish
Elementary
Timeline
Driver
Lyft
11.2019 - Current
Amazon Flex Driver
Amazon
11.2019 - 06.2024
Valet
LCP
02.2017 - 09.2018
Bachelor of Science - Physical Therapy
Catholic University of PetropolisPetropolis -