Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexandre Faria Gappo Prata

Orlando,Florida

Summary

Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.

Overview

7
7
years of professional experience

Work History

Driver

Lyft
11.2019 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Communicated with customers to provide delivery updates and confirm delivery locations.

Amazon Flex Driver

Amazon
11.2019 - 06.2024
  • Handled packages responsibly, reducing instances of damage or loss during transit.
  • Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
  • Increased customer satisfaction with timely deliveries and accurate package handling.
  • Completed thorough vehicle inspections before each shift, identifying any potential maintenance needs or safety concerns early on.
  • Resolved delivery issues proactively by communicating with customers and providing updates on estimated arrival times.
  • Enhanced delivery efficiency by optimizing routes and adhering to schedules.
  • Navigated various weather conditions safely, maintaining consistent on-time delivery rates regardless of external challenges.
  • Provided exceptional customer service by addressing concerns and answering questions promptly and professionally.
  • Adapted quickly to changes in delivery routes or assignments, demonstrating flexibility in meeting business needs.
  • Maintained accurate records of completed deliveries, ensuring seamless communication with dispatch and management regarding any discrepancies or issues encountered.
  • Developed strong relationships with management and fellow drivers, fostering a positive work environment.

Valet

LCP
02.2017 - 09.2018
  • Explained parking rates and retrieval procedures to guests upon arrival.
  • Contributed to positive guest experiences by offering prompt assistance and addressing concerns effectively.
  • Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
  • Handled cash transactions accurately, ensuring proper payment for services rendered.
  • Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
  • Delivered above and beyond service to VIP guests at property.
  • Assessed condition of customer vehicles both before and after parking to verify condition of vehicles.
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Collaborated with hotel staff to ensure seamless communication regarding guest arrivals and departures.
  • Assisted guests with luggage, maintaining a courteous and professional demeanor at all times.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.

Education

Bachelor of Science - Physical Therapy

Catholic University of PetropolisPetropolis -
Petropolis . RJ -Brazil
07.2003

Skills

- speak Portuguese and Spanish

- Excellent customer service skills

-Advanced driving and vehicles maneuvering skills

-Ability to work under pressure and in a fast-paced environment

-Attention to detail and organizational skills

-Effective communication and interpersonal skills

-Teamwork and collaboration

-Familiarity with luxury vehicles and their features

-Familiarity with vehicles with manual transmission

Languages

Portuguese
Native or Bilingual
Spanish
Elementary

Timeline

Driver

Lyft
11.2019 - Current

Amazon Flex Driver

Amazon
11.2019 - 06.2024

Valet

LCP
02.2017 - 09.2018

Bachelor of Science - Physical Therapy

Catholic University of PetropolisPetropolis -
Alexandre Faria Gappo Prata