Alexandre Heck Dos Santos
Malden,MA
Summary
Proven track record in project management and operations optimization, notably at Metropolitan Service Solutions. Expert in leveraging CAD, REVIT, PLANSWIFT, and problem-solving skills to exceed project goals, streamline workflows, and achieve significant cost savings. Demonstrated ability to lead cross-functional teams, enhancing collaboration and driving business growth through strategic planning and performance management.
Living in Malden, MA for about 8 months, I write and read 6.5/7.0 on a scale of 10 but my fluency is 4.0/10. On site I communicate through an interpreter and in the project area I do not need help as I have worked in civil engineering for almost 20 years.
Overview
19
19
years of professional experience
Work History
Metropolitan Service Solutions
Estimator
Stoneham, MA
10.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion. (With interpreter in the warehouse).
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Provided detailed project status updates to stakeholders and executive management.
- Developed and initiated projects, managed costs, and monitored performance.
- Prepared and submitted project invoices for review and approval.
- Coordinated material procurement and required services for projects within budget requirements.
- Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
Alpha Smart Solutions
Civil Engineering
Porto Alegre - RS Brazil
02.2020 - 05.2023
- Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
- Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
- Established a culture of continuous improvement by identifying opportunities for enhancement in operations, systems, and procedures.
- Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
- Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed and executed strategic plans for increased productivity, profitability, and overall business growth.
- Delivered consistent results in challenging market conditions through sound decision-making based on comprehensive data analysis.
- Reduced lead times through careful planning.
- Fostered strong relationships with external partners and stakeholders to support business objectives and expand market share.
- Led cross-functional teams to achieve key performance indicators and drive positive results across the organization.
- Developed initial sales roadmaps and market strategies to promote successful product launches.
- Partnered with vendors and suppliers to effectively manage and budget.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
MG Home Decor
Engineering Department
Porto Alegre - RS Brazil
08.2015 - 11.2019
- Developed space planning concepts, color palette selections, and textile presentations.
- Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
- Analyzed market trends to identify popular styles, materials, and colors for upcoming seasons in the home decor industry.
- Mentored junior team members by sharing industry knowledge and best practices, fostering a collaborative work environment.
- Assisted clients in selecting furniture, fabrics, lighting, and accessories for their homes by understanding their unique style preferences.
- Collaborated with interior designers and architects to create cohesive design concepts for residential projects.
- Implemented innovative visual merchandising strategies in showrooms, driving customer interest and boosting sales.
- Developed strong relationships with vendors and suppliers to negotiate better pricing, resulting in increased profit margins.
- Developed persuasive sales presentations tailored specifically towards prospective clients' needs, resulting in higher close rates.
- Conducted thorough competitor analysis to identify areas of opportunity and develop strategies for differentiation in the marketplace.
- Managed large-scale design projects from conception through completion while ensuring timely delivery within budget constraints.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Specified appropriate products and materials to meet project objectives and design scheme.
- Produced detailed cost estimates and coordinated with vendors to deliver budget-friendly solutions.
- Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
- Participated in furniture selection and documentation of specifications.
- Defined space requirements from schematic design to construction phase and installation.
- Implemented multiple high-end residential and commercial interior design projects within cost, quality and timeframe targets.
- Selected furniture, lighting and accessories to enhance design concepts.
- Oversaw installation of finishes, furniture and other design elements to control final product.
- Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
- Collaborated with contractors and suppliers for smooth execution of design plans.
- Utilized computer-aided design (CAD) software to create plans and mockups of room layouts.
- Led interior design across conceptual, schematic, design development, and construction document phases.
- Devised project budgets to track expenses and avoid cost overruns.
Marco Projects and Constructions
Supervisory
Porto Alegre - RS Brazil
10.2012 - 06.2015
- Ensured timely project completion with strict adherence to schedules and deadlines.
- Contributed to cost savings initiatives through diligent monitoring of inventory levels and efficient use of resources.
- Assisted in accurate material estimates for projects, minimizing waste and reducing overall costs.
- Improved construction efficiency by assisting in the preparation and organization of work sites.
- Supported quality assurance efforts by performing routine inspections on completed tasks to ensure compliance with specifications and building codes.
- Established trust among coworkers and supervisors due to consistent punctuality and reliability while on the job.
- Achieved successful completion of multiple high-profile projects due to strong attention to detail and commitment to excellence.
- Provided valuable input during pre-construction meetings to identify potential challenges or opportunities for improvement.
- Demonstrated adaptability through involvement in diverse construction projects such as residential homes, commercial buildings, or infrastructure improvements.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Operated power equipment to move materials and promote job efficiency.
- Assisted with successful, time-sensitive renovations of various structures.
- Measured dimensions of finished pieces for conformance to specifications.
- Followed safety protocols on job sites.
- Unloaded and stored construction materials.
- Cleared work sites of hazardous items.
- Followed instructions from construction project managers and supervisors.
- Maintained knowledge of safety practices for removing hazards from working sites.
- Assisted in construction of commercial and residential buildings.
Magna Engineer
Trainee
Porto Alegre - RS Brazil
01.2009 - 09.2012
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Prepared action plans for problematic processes and assets.
- Read and interpreted blueprints, technical drawings, schematics, and computer-generated reports.
- Applied lean principles to enhance efficiency and reduce waste in various engineering projects.
- Reduced project completion time with efficient resource allocation and effective communication strategies.
- Developed cost estimates and project specifications for proposals.
- Coordinated cross-functional efforts to successfully implement new technologies into existing systems.
- Interacted with subject matter experts to develop training material and tools for personnel.
- Reviewed technical drawings developed by CAD technicians and drafters.
- Evaluated vendor proposals for equipment procurement, selecting optimal solutions based on performance requirements.
- Delivered high-quality designs through extensive CAD modeling and simulation testing.
- Resolved architecture, design or verification problems by applying sound ASIC engineering practices.
- Created detailed reports on engineering activities and findings.
- Documented and developed engineering procedures and processes.
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
- Analyzed and interpreted customer requirements to develop engineering solutions.
- Verified construction documentation to meet client requirements and vision.
- Analyzed and interpreted data to identify trends and recommend improvements.
Dimas Construction Company
In Charge Office Solutions
Florianopolis - SC Brazil
03.2005 - 10.2008
- Adapted project plans to accommodate unforeseen changes in site conditions, client requests, or regulatory requirements ensuring a smooth construction process.
- Collaborated with architects, engineers, and subcontractors to develop comprehensive plans for successful projects.
- Enhanced project efficiency by streamlining construction processes and implementing time-saving techniques.
- Coordinated permit applications with local authorities to ensure compliance with building codes and regulations while avoiding delays in the project timeline.
- Managed budgets effectively to minimize financial risks and optimize resources allocation for maximum impact.
- Optimized material usage through waste reduction measures like recycling and reusing materials where feasible without compromising quality or aesthetics.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Education
Postgraduate - Civil Engineering - Building Pathology
UNISINOS UNIVERSITY
Sao Leopoldo - RS Brazil01.2022
MBA - Civil Contruction: Residential, Industrial And Spe
FUTURE COLLEGES
Votuporanga - SP Brazil11.2021
Civil Engineer - Civil Engineering
UNIRITTER - LAUREATE INTERNATIONAL UNIVERSITIES
Porto Alegre - RS Brazil08.2018
Administration Technician - Business Administration And Management
QI - Tecnical School
Porto Alegre - RS Brazil08.2011
Skills
- CRM software proficiency
- Problem-Solving
- MS Office
- Workflow Coordination
- Performance Management
- Account Management
- Proficient in [Software]: CAD, REVIT, SKETCHUP AND PLANSWIFT
- Operations Management
- Project Management
- Administrative Management
- Financial Reporting
Timeline
Metropolitan Service Solutions
Estimator
10.2023 - Current
Alpha Smart Solutions
Civil Engineering
02.2020 - 05.2023
MG Home Decor
Engineering Department
08.2015 - 11.2019
Marco Projects and Constructions
Supervisory
10.2012 - 06.2015
Magna Engineer
Trainee
01.2009 - 09.2012
Dimas Construction Company
In Charge Office Solutions
03.2005 - 10.2008
Postgraduate - Civil Engineering - Building Pathology
UNISINOS UNIVERSITY
MBA - Civil Contruction: Residential, Industrial And Spe
FUTURE COLLEGES
Civil Engineer - Civil Engineering
UNIRITTER - LAUREATE INTERNATIONAL UNIVERSITIES
Administration Technician - Business Administration And Management
QI - Tecnical School