Alexandre Madade
Los Angeles,CA
Summary
Experienced and reliable driver with a strong track record in transportation and delivery, consistently ensuring timely and high-quality service. Skilled in meeting tight deadlines while exceeding employer and customer expectations. Know for maintaining professionalism and positive attitude, even in challenging customer interactions.
Overview
18
18
years of professional experience
Work History
Rideshare Driver
Lift, Inc.
City of Los Angeles, CA
09.2017 - Current
- Provided 15 rides per day using Lift mobile application to efficiently connect with customers, track distances, and report locations.
- Answered, scheduled, and responded to ride requests for specific times and locations.
- Maintained vehicle cleanliness to maximize passenger satisfaction.
- Provided transportation for high-value clients with professionalism, discretion and confidentiality.
- Achieved consistently high customer satisfaction ratings, as reflected in post-trip surveys.
- Followed all city, street, and highway driving regulations and employed safe driving practices.
- Followed company guidelines and policies when interacting with passengers.
Delivery Driver
Grub Hub For Work
City of Los Angeles, CA
08.2016 - 08.2017
- Ensured timely deliveries by selecting the most efficient routes and avoiding congested areas.
- Drove safely through in high-traffic zones, adhering to traffic laws and regulations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Communicated with dispatchers to report changes in routes or delivery schedules due to traffic or weather conditions.
- Utilized GPS technology and mobile apps to follow written and verbal instructions for accurate deliveries.
- Addressed customer concerns and ensured satisfaction by adjusting to last-minute changes in delivery requests.
Delivery Driver
LABite
City of Los Angeles, CA
02.2010 - 08.2017
- Contacted customers prior to deliveries to confirm and coordinate catering delivery times.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Documented mileage, deliveries, pickups, customer issues, and damages
- Minimized company liability and risks to loads by obeying traffic laws
Delivery Driver
Honig Enterprise
City of Los Angeles, CA
05.2009 - 01.2010
- Transporting and delivering packages consistently on time by choosing best and efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Improved customer satisfaction by ensuring accurate deliveries of products.
- Delivered packages to customer doorsteps and business offices.
- Verified accuracy of all deliveries against order forms.
Deliver
SP Delivery
City of Los Angeles, CA
07.2006 - 04.2009
- Delivered packages to customer doorsteps and business offices.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Minimized company liability and risks to loads by obeying traffic laws.
- Used GPS system to plan travel routes in accordance with bulk cargo transportation laws.
- Reviewed routes and expected delivery time frames to determine order of deliveries.
Shuttle Van Driver
Ameripark Inc.
City of Los Angeles, CA
10.2006 - 12.2007
- Drove with safety and skill to avoid accidents and delays.
- Promoted a positive environment within the shuttle van through courteous interactions with passengers and fellow drivers.
- Transported Westfield Topanga and Village customers and employees to an additional parking lot area.
- Followed traffic laws in addition to obeying safety regulations, driving responsibly, and avoiding taking unnecessary risks.
- Completed accurate records of trip logs, time sheets, incident reports, fuel receipts, mileage sheets as required by company policies and procedures.
Education
No Degree - International Business Administration
Mackenzie University
São Paulo, BrazilHigh School Diploma -
Centro Educacional Objetivo
São Paulo, BrazilSkills
- Proven track record of punctuality, efficiency and maintaining high levels os customer satisfaction, backed by positive performance reviews
- Expertise experience with local and long-distance driving across Los Angeles County and Orange County
- Expertise in route planning and load organization for optimized delivery efficiency
- Adaptable to flexible schedules, including various hours, locations and routes
- Strong focus on customer service with friendly and professional demeanor
- Excellent attention to detail and problem-solving skills
- Positive and proactive attitude in all work environments
- Skill in time management and route organization
- Proficient in using GPS technology, map and fuel tracking applications, as well as driver apps
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
English
Elementary
Timeline
Rideshare Driver
Lift, Inc.
09.2017 - Current
Delivery Driver
Grub Hub For Work
08.2016 - 08.2017
Delivery Driver
LABite
02.2010 - 08.2017
Delivery Driver
Honig Enterprise
05.2009 - 01.2010
Shuttle Van Driver
Ameripark Inc.
10.2006 - 12.2007
Deliver
SP Delivery
07.2006 - 04.2009
No Degree - International Business Administration
Mackenzie University
High School Diploma -
Centro Educacional Objetivo